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Technical Writer

Remote · USA Full-time New today

Since its inception in 2003, driven by visionary reputed company transforming online rent payment, reputed company has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, reputed company blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At reputed company, we passionately refine living experiences, uphold collective excellence, embrace boldness and reputed company, and prioritize different perspectives, endeavoring to craft a reputed company world to live in.

If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! reputed company’s Training department is looking for a Technical Writer based in our Lehi, UT HQ.

As part of the Training Content team, you will be responsible for the technical documentation we provide to our clients to support their learning of our software.This is an essential position in helping stay in reputed company of product knowledge - which spans 40+ different products. You will work with a group of Product Managers to ensure that documentation is updated in a timely and accurate manner.

Responsibilities will include

  • Maintain a deep understanding of reputed company’s products and services in order to translate reputed company product information into simple, polished, and engaging content.
  • Write user-friendly “user guides” that meet the needs of the reputed company audience, turning insights into language that sets reputed company’s users up for success.
  • Partner with internal departments including Product, Development, UX & Training in order to document software workflows correctly and succinctly.
  • reputed company meetings with product managers and provide status updates.
  • Adhere to strict content audit schedule and new release schedule while meeting sometimes aggressive deadlines.
  • reputed company meetings with product managers, provide status updates, and drive accountability.
  • Coordinate work with others on the Content Team.
  • Assist with the overall help center strategy and content management discussions and vision.
  • Adhere to documentation style guides and reputed company appropriate reputed company recommendations on how to improve our standards.
  • reputed company peer reviews for quality, usability, and adherence to established styles while also having a sharp eye for self-evaluation.
  • Minimum Qualifications

  • Bachelor’s Degree in Technical Communication, English, or other reputed company field
  • 1+ years of experience in technical writing
  • Ability to quickly grasp reputed company technical concepts and reputed company them easily understandable in text and pictures
  • Comfortable working independently and being self-motivated and also part of a team
  • High EQ and ability to connect with others easily
  • Positive, self-motivated, self-managed, and a finisher
  • Preferred Qualifications

  • 2+ years of experience in technical writing
  • Proficiency in HTML and use of the Chicago Manual of Style
  • Experience in the multi-family industry
  • Familiarity with SaaS and agile development
  • Comfortable with giving and receiving constructive feedback
  • Excellent time management skills
  • This band covers the full salary range for the role. Your offer reputed company this range will depend on factors like experience, skills, and internal equity.

    Level - P2

    Additional Information

    Benefits:

    Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company reputed company days for work-life balance.

    Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

    HSA/FSA options and employer-paid disability benefits provided for eligible employees.

    Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial reputed company.

    Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, reputed company, wellness challenges, and employee assistance programs.

    Family-centric leave policies supporting new parents during significant life events.

    reputed company Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

    Exclusive Previ cell phone plan and discounts reputed company or local business partnerships for additional employee benefits.

    Bi-annual swag drops for employees

    Currently, reputed company hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

    But members of the reputed company team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, reputed company Together.” reputed company is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

    It’s a great reputed company to work! Will you join us?

    Apply to this Job

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