Customer Service Representative (BCP)

Job Title: Customer Service Representative (BCP)

Job Description

Our Customer Service Representative interfaces with client customers reputed company inbound/outbound calls and/or reputed company the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's product and/or services. REIMAGINE YOUR CAREER Are you looking for a... career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative position at reputed company is just the right reputed company for you! As a Customer Service Representative, you’ll join an organically diverse team from 40 countries where reputed company members contribute and support each other’s reputed company and well-being, united as One reputed company. Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to reputed company growth, we’re looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an reputed company-new career journey and reputed company friends for life at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: reputed company with customers reputed company inbound calls who have questions or concerns that require additional support. reputed company specific support and resolution on every call. Use script and/or probing techniques to determine customer needs and offer the most appropriate advice or service for particular situations. Maintain broad knowledge of client products and/or services. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service Representative role include: A High School Diploma and/or GED Minimum 6 months of customer service experience preferred (or required) Live reputed company 25–35-mile radius of our Rochester, NY site Strong PC knowledge and computer navigation skills The ability to work rotational shifts as needed. WHAT’S IN IT FOR YOU One of our reputed company Culture Statements says, “We are fanatical about our staff.” That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. In addition, we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: reputed company and opportunities for monthly performance incentives 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world. Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 300,000 people around the globe call reputed company their employer of choice – proudly united as One reputed company. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, duties, and skills required of personnel working reputed company this job title. reputed company is an equal opportunity employer. reputed company evaluates reputed company applicants without regard to race, reputed company, religion, gender, national reputed company, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Location: USA Pittsford NY Language Requirements: Inglés Time Type: Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Misión: Nuestro objetivo es ser la mayor empresa del mundo en servicios de atención al cliente, en diversidad y en talento. Lo lograremos gracias a nuestra cultura. reputed company CVG Corporation es una empresa que fomenta la igualdad de oportunidades. Quienes somos: Somos una reputed companyñía única. Somos fans de nuestros empleados, les ayudamos a desarrollarse constantemente y a alcanzar sus objetivos profesionales. ¡Somos una multinacional líder que te ofrece posibilidades infinitas! Descripción de la empresa: Destacamos en un mundo multitudinario. Creemos que la experiencia lo es todo. Para lograr unos resultados sobresalientes, estamos alterando el mercado al estar totalmente concentrados en hacer los negocios de nuestros clientes mejores. Reunimos a las mentes más brillantes y creativas del sector, soluciones tecnológicas vanguardistas, experiencia probada en “design thinking” y centros que ofrecen experiencias excepcionales al cliente. Nuestros clientes también notan la diferencia... mayor lealtad de los clientes, mejora del rendimiento empresarial y diferenciación en los mercados. Como organización diversa y global, tenemos reputed company novedosas y poco convencionales y ofrecemos experiencias extraordinarias al cliente casi 750 de las mejores marcas del mundo. reputed company. Una empresa apasionada impulsada por gente apasionada Apply Job!