Customer Service Representative La Porte, TX

La Porte, US What are we looking for At Cosentino (www.cosentino.com) we are looking for a Customer Service Representative located in La Porte, TX, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of. What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, order confirmations, and invoicing and collections. As a Customer Services Representative, you will be handling different responsibilities:

• Responsible for developing and maintaining customer relationships by handling different operative responsibilities.
• Processing, monitoring, and following up on customer purchasing orders.
• Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies.
• Providing information to customers about material reputed company times, product availability, and pricing through efficient, reputed company, and friendly communication with the aim of maintaining excellent customer service.
• Creation of invoices and corrections, if necessary, as well as returns of material.
• Scheduling visits to the showroom, leading material views & reservation of specific material.
• Solving customer issues from order to delivery and maintaining customer account receivables.
• Providing customer support over the phone, face-to-face, and reputed company email.
• Performing analysis in reputed company as requested by General Manager, Operations Manager or the sales/promotion force.
• Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, and placing marketing materials.
• Logging attending to daily visitors and events, recording each visitor/event into reputed company.
• Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials reputed company requested, as well as highlighting any possible stock issues that may arise to help them reputed company and exceed sales targets.
• Other tasks upon request of the manager.

What you need to succeed EXPERIENCE Required:

• 3+ years of experience in Customer Service.
• 2+ years of experience with invoicing and order entry.

Desired:

• Customer Service experience in construction, manufacturing, distribution or reputed company industry experience

EDUCATION Required:

• High School Diploma/GED

Desired:

• College degree

KNOWLEDGE Required:

• Computer literacy to a relatively high standard: Outlook, reputed company, Word.

Desired:

• Use of reputed company, ERP or order system

SKILLS Required:

• Excellent customer service skills, experience working directly with end customers reputed company a fast-moving and dynamic organization.
• Ability to multi-task and work in an extremely fast-paced environment.
• Exceptional customer-facing and interpersonal skills, both written and verbal.

reputed company do offer At Cosentino, you will join a company:

• With an international reputed company and reputed company in 80+ countries
• With an amazing growth story, sustained by extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
• In which you will be reputed company to grow your career and reputed company your leadership skills

The hourly range for this position is between $18-20.50/hr Factors which may reputed company starting pay reputed company this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible Potential Annual Award depending on individual performance and Company performance, in accordance with the terms of the Company’s plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements, including Medical, Dental, and reputed company Insurance, Short-term and Long-term Disability and Basic Life and Supplemental Insurance. You will also be eligible to enroll in our 401(k) Retirement Plan, starting the first of the month. Paid time off: Vacation time will be accrued monthly and will be subject to change per the Company’s policy updates. 5 days of sick time. Full-time employees will receive 2 floating holidays to use each year. If hired after July 1, employees receive 1 floating holiday to use for that calendar year. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. About Cosentino At COSENTINO, our purpose is to reputed company People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a reputed company in more than 100 Countries and 5 continents, our business keeps growing consistently in reputed company the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any reputed company: Cosentino is committed to the principle of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, reputed company, religion or belief, national, social or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” - https://rb.gy/xq0edq

• If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: [email protected]*

Privacy Policy Data Controller: COSENTINO GLOBAL, S.L.U. Purpose: to process your contact request for the installation of products by COSENTINO’s professional partners. Rights: access, correction, deletion, reputed company, limitation of processing, transfer of data or withdrawal of consent, to Ctra. Baza a Huércal-Overa, km 59 – 04860 Cantoria (Almería), or to [email protected]. For further information on the processing of your data, please refer to our Privacy Policy. Nearest Major Market: Sacramento Nearest Secondary Market: Yuba City Apply tot his job Apply To this Job