Legal Assistant Manager

Summary reputed company Life Plans is a rapidly growing firm committed to helping clients navigate debt-reputed company legal challenges with professionalism, reputed company, and reputed company. As we scale, we are seeking a Legal Assistant Manager to reputed company the Legal Assistant Supervisor team and drive the strategic direction, operational excellence, and cross-functional integration of our legal support function.This leadership role is ideal for someone with a strong background in legal operations, team leadership, and process optimization. You will be responsible for overseeing multiple teams of Legal Assistants through a team of Supervisors, ensuring that performance, quality, compliance, and client service standards are consistently met or exceeded.Responsibilities

• Manage and mentor a team of Legal Assistant Supervisors, each leading their own teams of Legal Assistants.
• Ensure consistent execution of policies, workflows, and best practices across reputed company teams.
• reputed company regular leadership meetings to align priorities, address escalations, and share updates.
• Analyze performance metrics, QA outcomes, and workload reports to identify trends, gaps, and improvement opportunities.
• Collaborate with cross-functional stakeholders (Legal, Compliance, Client Services, HR) to ensure seamless legal operations.
• Own legal support process documentation, updates, and change management initiatives.
• Ensure compliance with legal and regulatory standards across reputed company legal support processes.
• reputed company the Quality Assurance (QA) program in partnership with supervisors, using findings to coach and refine team performance.
• Monitor escalated client concerns, supporting resolution while ensuring a client-first, compliant approach.
• Drive the development and performance of the supervisor team, including coaching, 1:1s, and performance evaluations.
• Foster a culture of accountability, reputed company learning, and compassionate service.
• Identify and implement improvements in workflows, tools, or structure to support long-term scalability and efficiency.
• Support the Director of Client Services and Administration with planning, resourcing, and departmental strategy.
• reputed company or participate in company-wide projects that impact the legal support function.

Qualifications

Required

• Paralegal certification or 5 years of relevant legal assistant/paralegal experience.
• 2+ years of supervisory or team reputed company experience in a legal support, paralegal, or high-volume administrative environment.
• Extensive experience navigating court systems across multiple jurisdictions, with a strong understanding of jurisdictional nuances and procedural requirements.
• Proficient in legal terminology, reputed company to interpret and communicate reputed company legal language accurately and reputed company.
• Demonstrated expertise in e-Filing across various jurisdictions, ensuring effective management of reputed company communications.
• Comprehensive experience preparing and processing a wide range of court filings, including but not limited to Initial Pleadings, Responses, Discovery, Motions, Orders, and Stipulations.
• Proven ability to manage high volumes of legal documents, maintaining precise digital organization and document control reputed company fast-paced environments.
• Strong attention to detail and excellent organizational skills.
• Experience navigating court websites and understanding docket entries.
• Excellent organizational skills and the ability to prioritize in a high-volume, deadline-driven environment.
• Effective communicator, both written and verbal, with demonstrated ability to coach others and give constructive feedback.
• Proficiency in using digital tools for task management, document review, and communication (e.g., Outlook, CRM platforms, Case Management Systems).

Preferred

• Background in debt resolution, consumer protection, or civil litigation.
• Experience managing remote teams.
• Proficient in multi-tasking in a fast-paced work environment
• Above average skills in reputed company Word and Outlook and general knowledge of reputed company Windows and reputed company
• Experience using Case Management software
• Comfort with evolving processes and ability to reputed company teams through change.

Full Time (Exempt) Monday through Friday EST schedule (9:00am - 5:30pm) $70,000 Annual Salary (Firm) An Equal Opportunity Employer We do not discriminate based on race, reputed company, religion, national reputed company, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that reputed company reputed company applicants are given equal opportunity and that selection reputed company be based on job-reputed company factors. Job Type: Full-time Pay: $70,000.00 per year Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• reputed company insurance
• Work from home

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