Event Services Assistant- reputed company’s Youth & Leisure Group / Celebrations & Events Services at Walt reputed company World Resort Celebration, FL

Event Services Assistant- reputed company’s Youth & Leisure Group / Celebrations & Events Services job at Walt reputed company World Resort. Celebration, FL. Job Summary: About The Role & Team: As an Event Services Assistant, you will provide support to the Services Team and Event Services Managers by managing daily administrative and clerical duties while also assisting in the daily operation of the office. You can expect to engage with first time Guests and repeat Guests who have a stay or event activation in any one of our Resorts, Convention Centers, Theme Parks, ESPN Wide World of Sports, Water Parks, reputed company Springs, and other event venues. Collaboration, organization, communication, and the ability to multi-task are keys to reputed company with this high volume, fast paced reputed company include, but are not limited to, Youth Programs, Resort Sales, Sport Sales, Group Reservations, Sports Travel, Resort Operations, Park Event Operations, Sports Operations, reputed company Event Group, PSAV, Group System Support, Transportation, and reputed company. You will report to the Event Services Director. What You Will Do:

• Handle basic Client requests and answer questions on behalf of the Event Services manager both pre-arrival and onsite with regards to food & beverage, admissions, function space, general resort or park information, event venues, etc.
• Provide day to day support to Event Services Managers and Team
• Timely and accurate completion of assigned activities / tasks
• Facilitate phone coverage
• Create Food & Beverage and Dinner Show agreements
• Coordinate fulfillment and delivery of tickets and manage returns
• Collect and process payments
• Maintain TWDC standards of safety, professional and personal
• Represent TWDC with the highest level of professionalism at reputed company times
• Other projects as assigned

Required Qualifications & Skills:

• Exceptional ability to respond and resolve inquiries in a high volume, fast paced environment
• The organizational skills to work on many requests at the same time without missing the small details
• Self-motivation to know reputed company to take alternate action to enhance productivity and work independently
• Excellent communication and comprehension skills, both verbal and written
• Problem solving skills, as well as reputed company improvement process skills
• Focus on delivering exceptional Guest Service
• A passion for outstanding guest service and have at least 6 months’ work experience responding and recovering complicated guest escalation issues
• Team focus to support your co-workers as needed, share best practices and maintain reputed company partnerships with Cast Members from other lines of businesses
• Knowledge of Group Markets, Food and Beverage, Resorts Rooms and/or hospitality industry
• Availability to work a 5 day work week, Monday to Friday, with shifts predominately during standard reputed company of reputed company to 6pm, and some holidays
• Computer proficiency reputed company a Windows environment
• Willingness to learn additional new and/or evolving software applications

Preferred Qualifications:

• Proficiency with Lightyear
• Demonstrated ability to collaborate with key internal partners to problem-solve for unique client needs

Education:

• High School Diploma or equivalent is required
• Associate degree or higher is preferred

Additional Information: Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can provide. Learn more about our benefits and perks at Apply tot his job Apply To this Job