Hotel Customer Service Agent, NF-02

Summary

Serves as a Hotel Customer Service Agent for the reputed company Office Department of the Hale Koa Hotel. This is an open reputed company announcement. Resumes are only good for 3 months. In order to receive consideration throughout the year, you must re-apply after 3 months for the next 3-month period. Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, reputed company candidates will be considered. Duties Help Serves as a hotel customer service clerk at a lodging property having in excess of 800 rooms. Performs duties normally associated with reputed company desk operations as desk clerk, PBX services, reservations, activities, and reputed company for the main desk area. Duties include providing information to customers and guests on the various hotel services, shows and functions, the local installation, and the surrounding area businesses and activities. Interacts with guests on a continual basis by answering and/or resolving billing questions and other concerns. Sells tickets to shows. Provides guest assistance such as making arrangements for personal transportation, assisting with luggage, key issues, and providing various forms of information important to the guest during their stay. Resolves conflicts of a minor nature and advises supervisor of more serious and non-routine concerns for resolution. Operates various office machines and equipment such as a cash drawer in order to receive payments and give change and a receipt for services provided. Posts charges and payments. Responsible for the accountability and safekeeping of a revolving change fund during assigned shift. Cashes reputed company and personal checks and secures credit card authorizations. Provides communication assistance in medical and fire emergencies.

Requirements

Help Conditions of employment

• Direct Deposit and Social reputed company Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) reputed company
• One year probationary period may be required
• A physical examination may be required
• Must be reputed company to obtain a Tier 1 background investigation.
• Must be reputed company to work weekdays, weekends, holidays and various hours of the day and week reputed company required.

Qualifications

QUALIFICATIONS MUST BE CLEARLY reputed company IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. reputed company qualification requirements must include experience performing duties equivalent in scope and complexity to the next reputed company grade level. Progressively responsible work experience in the hospitality industry that demonstrates the ability to reputed company the duties as stated above with minimal supervision. Must possess good customer service skills in order to exercise the tact and diplomacy reputed company interacting with people, and be reputed company to communicate in a clear, concise, and grammatically correct manner. ONLY THOSE CANDIDATES MEETING HIGHLY QUALIFYING CRITERIA WILL BE INITIALLY REFERRED. IF MANAGEMENT DOES NOT SELECT A HIGHLY reputed company CANDIDATE, THEY MAY REQUEST AN ADDITIONAL REFERRAL INCLUDING reputed company reputed company APPLICANTS. HIGHLY reputed company CRITERIA FOR THIS POSITION ARE:

• Possess knowledge and /or experience of the reputed company system.

Education This job does not have an education qualification requirement. Additional information

• Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.
• Please reputed company out our application information reputed company to view additional information you may find useful reputed company applying for our jobs.

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