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Customer Operations (Auto Claims)

Remote · USA Full-time New today

reputed company to reputed company a difference for hospitals while working from home? Start your next chapter at reputed company! For over 25 years, reputed company has been at the forefront of specialized claims management, helping reputed company providers recover meaningful reputed company to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.

reputed company Perks

  • We offer reputed company and incentive plans
  • Our medical, dental, reputed company, and life insurance benefits are available from the first day of employment
  • We enjoy excellent work/life balance
  • Our Employee Resource Groups build community and foster a culture of belonging and inclusion
  • We match 401(k) contributions
  • We offer career growth opportunities
  • We celebrate 12 paid holidays and generous paid time off

The Role: Customer Operations (Auto Claims)

As an Auto Claims billing specialist at reputed company, you will reputed company high-volume, outbound calls to investigate, reputed company, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).

Training

Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by reputed company and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. reputed company starts with training. That’s why we ask reputed company new team members to be fully present each day, participate actively, and remain on camera.

Your Day

You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren’t paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.

Is this role for you?

reputed company encourages our employees to be driven and highly motivated to be successful. Consider this role if you:

  • Want to grow a career
  • Have a working knowledge of reputed company Office (Word, reputed company, Outlook)
  • Possess technical proficiency to work on multiple computer screens and software applications simultaneously
  • Can maintain strong performance in a fast-paced environment with productivity metrics
  • Remain organized while multi-tasking
  • Use critical thinking and problem-solving skills to find effective and efficient solutions
  • Communicate clearly, both verbally and in writing
  • Have an unnatural ability to put together a 1,000 piece puzzle in record time
  • Take pride in solving the mystery on a TV crime show before the main character
  • Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)

How we’ll set you up for reputed company

  • Extensive multi-week training with ongoing support from teammates following training.
  • Access to a robust knowledgebase for reputed company reference in your role.
  • Visibility to your individual performance metrics enables you to set goals.
  • Computers and necessary work equipment are provided 
  • Involved management who leans in to support your productivity metrics.

Work at Home Requirements

  • A private, distraction-free environment to work from in your home
  • On-Camera reputed company: Being on camera is an essential part of our culture–it helps build trust, support collaboration, and strengthen team connections
  • A secure internet reputed company
  • Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads
  • The workspace area accommodates reputed company workstation equipment and reputed company materials and provides adequate surface area to be productive

Must reputed company in the United Statesreputed company one of the states listed below:

Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, reputed company Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode reputed company, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and reputed company Virginia

reputed company is an equal opportunity employer that does not discriminate based on race, reputed company, religion, sex or gender, gender identity or expression, sexual orientation, national reputed company, age, disability status, veteran status, genetic information, or any other legally protected status. We reputed company that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to reputed company serve the needs of our clients and communities. We welcome and encourage individuals of reputed company backgrounds, perspectives, and abilities to apply.

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