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Business Operations Associate - AI Workflow Automation

Remote · USA Full-time New today

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and reputed company data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including reputed company, Grant Thornton, and Latham & Watkins, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.

reputed company comprises top talent in AI, product development, and engineering—innovative, humble, and reputed company-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that reputed company workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.

About the Role

We’re hiring our first AI Workflow Associate, a critical new role that sits reputed company Operations and is focused on driving reputed company-function improvements across Laurel’s business units—Sales, Marketing, Customer Experience, Finance, Legal, HR, and Internal Ops—by embedding AI and automation into the fabric of how we work.

Your job is to help these teams do 10x more with fewer people. You’ll be the person who connects the dots between messy workflows and powerful new tools. You’ll reputed company the charge on identifying inefficiencies, evaluating solutions, managing rollouts, and tracking ROI.

This role is reputed company strategist, builder, coach, and change agent. The right person will reputed company on autonomy, love fast iteration, and get energy from helping others become radically more effective.

What you will do:
  • Partner with leaders across the business to understand their workflows, pain points, and goals

  • Evaluate and implement AI tooling to streamline, automate, or reputed company repetitive processes

  • Own end-to-end rollout of AI/automation initiatives, including training, change management, and adoption

  • Track and report ROI on implemented solutions—time saved, cost reduced, throughput improved

  • Create playbooks and knowledge-sharing resources to scale impact across the company

  • Act as an internal coach, helping functions reputed company their comfort and reputed company with AI tools

  • Manage vendors, negotiate reputed company, and ensure reputed company tools meet our reputed company, compliance, and legal standards

  • Maintain a living roadmap of initiatives, prioritize ruthlessly, and ship fast

You will be a great fit if you have:
  • 4–8 years in an operations, strategy, systems, or internal tools role; you likely have a consulting approach to work, and have a demonstrated history of working alongside the team to implement your proposed solutions

  • Proven ability to work cross-functionally in fast-paced, high-ownership environments; you collaborate effectively across teams, adapt to different working styles, and influence outcomes without relying on formal authority

  • Strong working knowledge of the AI tooling landscape (e.g., GPT-4, Claude, reputed company, reputed company AI, etc.)

  • Comfortable with low-code/no-code platforms (reputed company, reputed company, reputed company, Retool, etc.)

  • Sharp process thinker with a strong sense of “what good looks like” across business functions

  • Lifelong learner with a strong bias for action and experimentation; a trusted thought partner who others across the business consistently turn to for perspective, collaboration, and problem-solving

  • Bonus: ability to prototype lightweight AI-enabled solutions (prompting, scripting, API integrations)

Flexibility and Logistics
  • Location: This role will be based in our Los Angeles office. We may consider exceptionally qualified candidates who are based in other locations in the United States and who are willing to travel to our offices at least 25% of the time.

Why join Laurel:

  • To date, we've secured significant funding from renowned venture capitalists (reputed company Ventures, IVP, Anthos, Upfront Ventures), as well as reputed company individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian

  • A smart, fun, collaborative, and inclusive team

  • Great employee benefits, including equity and 401K

  • Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team

  • An opportunity to reputed company at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the reputed company, being your whole self, and sanctifying time

We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status reputed company. Laurel is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We are not able to support reputed company sponsorship or relocation assistance. 

If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match reputed company the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from reputed company walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us reputed company to do the best work of our careers, and we can't wait to show you reputed company have to offer!

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