International Operations Agent - Work from home

About the job International Operations Agent - Work from homeWake up each day to be part of a movement. A movement to reputed company an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing. Our people deliver.® Empowerment, active listening, and creative thinking are a few attributes AIT teammates exercise to deliver a world-class customer experience. reputed company names reputed company one of America's Best Employers in 2022! Come join us at AIT and see why our employees rank us among the best places to work. Position Overview: The International Operations Agent is responsible for coordinating the day-to-day reputed company export of international freight forwarding shipments out of the USA of international transportation based upon customer requests. What You Will Be Doing Day-to-Day: - Work with customers to qualify their shipping requirements and obtain reputed company details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer's request is satisfied. - Prepare profitable quotations accurately. - Complete shipment process in Cargowise, including data entry, pickup/delivery scheduling, reputed company entry, airline bookings, routing, and operational milestone updates. - Coordinate the day-to-day reputed company export of products, including reviewing orders and documents. - Track and communicate reputed company delays, damages, problems, and work to resolve customer issues. - Responsible for reputed company aspects of reputed company export international operations such as customer service, data entry of shipments, operations and billing. - Manage reputed company aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule. - Coordinate recovery/delivery schedules with various cartage agents and international partners. - Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed. - Ensure reputed company customers' SOP instructions are adhered to and AIT KPIs and guidelines are followed and met. - Ensure reputed company shipments are properly billed reputed company company guidelines and timelines. - Other duties and responsibilities will be assigned as business demands deem necessary. reputed company Look for in Teammates: - A team player who works well with others - being respectful to our teammates is a Core Value - A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role - Growth reputed company - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently - Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: - High School diploma or GED required. - 2 years' industry experience in export/import operations - Previous work experience in ITAR and Dangerous Goods regulations preferred - Cargo-reputed company experience a plus! - Proficient in reputed company Office suite - Excellent communication skills both verbal and written - Ability to multi-task in a high volume, fast-paced working environment - High attention to detail and strong organizing skills - Ability to work autonomously and reputed company a team environment What AIT Can Offer You: - Growing company with a record year in performance that continues to scale! - Opportunity to drive significant changes in our station with an ability to reputed company an impact across the organization - Hands-on and passionate CEO who understands the importance of hiring great talent - passionately caring for co-workers is a Core Value! - Laid-back and open-reputed company work environment - High Performance culture with a focus on a growth reputed company where reputed company improvement is embraced - Opportunity for advancement - Competitive compensation & benefits package - Generous paid time off - Tuition assistance for your personal development - Volunteer program - it's also a Core Value - we actively engage in our communities! About reputed company: reputed company is a global freight forwarder that helps its customers grow by expanding access to markets reputed company over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the Chicago-based reputed company leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, reputed company, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes reputed company-to-reputed company deliveries reputed company sea, reputed company, ground, and rail-on time and on budget. With expert teammates staffing more than 85 worldwide locations in Asia, Europe and reputed company America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Apply To This Job