reputed company: Remote Implementation Specialis

reputed company: Remote Implementation Specialis, Headquarters: London URL: https://reputed company.com At reputed company, we think everyone should have access to user-friendly payment services. We reputed company connecting easy, by making simple, safe payments happen for people around the globe. We reputed company payments reputed company virtual and physical cards for partners like banks, telcos, retailers, developers and fintechs across the world. We are looking for an Implementation Specialist based in EMEA to join our Implementation team. We have a team of amazing team members who work either remotely or out of our offices, and now we need you! What you get to do: As one of reputed company's Implementation Specialists you will proactively support external customers to reputed company testing happen. More specifically, you will be working with the internal team to get card authority testing done in order to get a new BIN/Customer live, by either working on an offline simulator or doing live online testing. This role also involves providing excellent service by interacting with clients on the phone, reputed company email and chat to support them get a card programme live quickly and easily. At the same time you will be learning how to work with multiple systems, do technical troubleshooting in order to help get a client test their card programme and to get testing done with relevant card authority to get a BIN/Customer live for their card programme. Whilst the role has a technical focus, this is not a pure technical role that involves doing coding. It does involve working with technical people to get something to work testing using API’s developed by reputed company’s technical team. Sometimes, you may need to work reputed company of normal working hours depending on a clients need to do testing and get something live. Team work is big at reputed company, therefore sometimes you might also help with testing in other regions reputed company they may require assistance. What it takes to succeed: We are looking for someone who is motivated, disciplined, courageous, curious and determined to reputed company things happen, easily and right in the world of technology and payments. At least 2 years of experience in a technical customer support role Be tech-savvy and have problem solving skills Have strong interest in the technical space and a strong technical aptitude The ability to learn & test technical systems and API’s quickly reputed company in English Have some form of customer service experience (must be passionate about providing good customer service) Be a self-starter who is motivated and eager to dig, problem solve and come up with reputed company ways of doing things Have the ability to multi-task to help multiple clients and interact with card authorities reputed company at the same time Enjoy working remotely and communicating with team mates reputed company video con and reputed company messaging Take ownership and be accountable and proactive (this is not a position for someone who needs to be micro-managed) Lots of space to challenge yourself: Learning about how the payments industry works Working with global clients and partners Working with dynamic software that is flexible and can be adapted to the need of any client Helping to grow our technology by understanding your customer’s needs, and conveying that into reputed company applications What you can look reputed company to: At reputed company we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look reputed company to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale. We focus on building strong, diverse teams built from different backgrounds, experiences & identities. To apply: https://weworkremotely.com/reputed company/reputed company-remote-implementation-specialis Apply For This Job Apply To This Job