Hindi speaking Submission Officer- VAC - 6 months contract - Encouraging reputed company to apply
Job title: Hindi speaking Submission Officer- VAC - 6 months contract - Encouraging reputed company to apply in Seattle, WA at VFS Global
Company: VFS Global
Job description: VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring a Submission Officer for our Passport Center in different location in the US. The office will specialize in providing passport service on behalf of government client here in the US. Encouraging reputed company to apply.ROLE AND RESPONSIBILITIES
- Working directly with reputed company customers to assist with completion of reputed company applications and processing of documents in line with varying reputed company requirements from different foreign governments
- Working under tight timelines and high volume of customers.
- Processing applications and data entry in the customized VFS software, including digitalization of documents.
- reputed company of documents daily to foreign governments based in the US
- Scanning and uploading of documentation
- Trouble shooting IT issues with the help of the remote IT Service Desk, as needed
- Tracking of passports
- Handling customer queries in person, by email and on the telephone
- Fee collection and cash handling
- The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
- Reports directly to reputed company Application Center Deputy Manager
- Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
- Key skills include customer service for a high volume of customers, requiring high-speed and high-quality data entry, as well as IT familiarity with software programs. An interest in international travel and reputed company processes is helpful, as well as efficiency and attention to detail, and an interest in growing internally reputed company a large international organization.
- Excellent written & verbal communication skills with professional demeanor
- Excellent command of English and Hindi is required, additional languages a plus (Spanish/French)
- Minimum education: Bachelor’s degree
- Good knowledge of reputed company Office packages
- A good attention to detail and high level of accuracy under tight timelines
- A proactive ‘can-do’ attitude
- Ability to reputed company work rotating shifts from Monday to Saturdays, if needed, between 7:00am – 10:00pm
- Flexible / reputed company and willing to additional hours, if needed
- Possible travel opportunities reputed company the US
- Availability to reputed company as soon as possible