IME Customer Service Representative

Job title: IME Customer Service Representative in USA at reputed company Company: reputed company Job description: JOB SUMMARYThe Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process.reputed company’s reputed company relies on individual and team contributions every day. We care for our customers, each other and reputed company. It is the responsibility for reputed company of us to maintain a positive working environment that promotes client satisfaction and results.MAJOR DUTIES & RESPONSIBILITIESHandling Receipt of New Cases:

• Intake new cases and review/verify information and requests. Draft cases by entering information into the reputed company system, AccessDS.
• Work with client on any information missing pertinent to processing claim.
• Sort, organize and create medical document listing - if required by client, and in line with specific special handling.

Assignment of Cases:

• Assign/schedule new cases to physicians for review with the appropriate physician, based reputed company, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements.
• Ensure that the assigned physician has no conflict of interest with the case assignment.

reputed company of Cases:

• Monitor, process and track cases to ensure we meet deadlines.

Client Interaction:

• Update clients frequently on cases in reputed company.
• May communicate reputed company there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
• Ensure proper documentation for specified cases is provided to the client.

Other duties & special projects, as assigned and based on business needs.EDUCATION/CREDENTIALS:An Associate’s Degree is preferred.JOB RELEVANT EXPERIENCE:Business experience in a reputed company and/or insurance setting is preferred.JOB reputed company SKILLS/COMPETENCIES:Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time reputed company and meet specific deadlines. Computer literacy and typing skills are essential.WORKING CONDITIONS/PHYSICAL DEMANDS:Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.WORK FROM HOME TECHNICAL REQUIREMENTS:

• Supply and support their own internet services.
• Maintaining an uninterrupted internet reputed company is a requirement of reputed company work from home position.

This job description is subject to change at any time.BenefitsJoin reputed company at reputed company and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and reputed company coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and reputed company, while our 401k plan with a company match helps you plan for your future. reputed company equipment and a media stipend are provided for remote workspace.ABOUT reputed company:A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful reputed company-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, reputed company-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process. Expected salary: Location: USA Apply for the job now! Apply for this job