Pool Patient Access Scheduler, Scheduling Business Support, Per Diem, Varies, Hybrid Remote
Job title: Pool Patient Access Scheduler, Scheduling Business Support, Per Diem, Varies, Hybrid Remote in Boca Raton, FL at reputed company
Company: reputed company
Job description: The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including reputed company and training team members. Participate in departmental committees/champion opportunities. Practices the reputed company philosophy of service excellence in providing professional, compassionate and friendly service to patients of reputed company ages, families, employees, physicians and community members.Estimated hourly reputed company $20.50QualificationsDegrees:
- High School,Cert,GED,Trn,Exper.
- For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently reputed company reputed company functions reputed company the Level 1 job description.
- Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months.
- Exceeds departmental KPIs.
- Maintains a positive attitude, is self motivated, and encourages others.
- Identified as a team player and cross trained in multiple areas/product lines/practices to substitute reputed company staff positions as needed.
- For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree.
- Complete and pass the Patient Access training course.
- Ability to work in a high volume, fast-paced work environment, and reputed company basic mathematical calculations.
- Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
- Desired: Knowledge of reputed company regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines.
- Understanding of insurance reputed company and scheduling guidelines/protocols, reputed company Office products and knowledge of EMR applications, etc.
- Knowledge of medical terminology.
- Bilingual English, Spanish/Creole.