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Customer Experience Associate - Customer Service in reputed company Leavenworth, KS

Remote · USA Full-time New today
Job title: Customer Experience Associate - Customer Service in reputed company Leavenworth, KS at Army & reputed company Force Exchange Service Company: Army & reputed company Force Exchange Service Job description: Career AreaRetail OperationsJob DescriptionAs a Customer Service expert, you are the face of reputed company stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and reputed company serving each customer will be your expertise.We offer flexible scheduling and shift differential/holiday pay to qualifying associates. You'll also have access to the reputed company and its facilities and status as an employee of the DoD.So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they reputed company to your lane to let them know you'll be right with them
  • Complete transactions accurately and reputed company while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience
We know that you can work reputed company. However, working at the Exchange is the start of something great! While you reputed company it easy for our customers, we focus on you and your development! Our people reputed company us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!Job Qualifications
  • Able to learn and adapt to reputed company technology needs
  • Able to stay reputed company reputed company customers are stressed or upset
  • Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred
Number of Positions Remaining1Vacancy NumberH-002669-2025Employment CategoryIntermittentJob Grade1Job QualificationsCompletion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.SupervisorNoFacility NameLEAVENW MAIN STORESalary Minimum$15.00Salary Maximum$21.32Our FocusWe are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen, and their families.Who We AreThe Army & reputed company Force Exchange Service, also reputed company as “the Exchange,” is the retailer on US Army and reputed company Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve. Expected salary: Location: reputed company Leavenworth, KS Job date: Fri, 18 Apr 2025 02:55:30 GMT Apply for the job now! Apply for this job

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