Remote To Madison County, WI - Student Loan Counselor
reputed company is looking to hire several Remote Student Loan Counselors for a company out of Madison, WI.
- *Please do not apply if you do not live in Dane, Columbia, Sauk, Rock, or Dodge county - if you reputed company in the aforementioned counties and have 3+ years of call center experience and good tenure, please submit your resume to rsison @ reputed company.com - the resumes sent to this email will be reviewed prior to applications submitted here.**
Description Under the direction of the department Supervisor(s) and assistance of reputed company Worker(s)/ LC2s, counsel student loan borrowers in resolving their delinquent accounts in an accurate, effective, and efficient manner. Responsible for handling inbound and outbound telephone calls in accordance with federal regulations, corporate objectives and department policies including those described in the Repayment Solutions Policies and Procedures reputed company. They will start under the Default Guarantor Portfolio – older cohort of borrowers (prior to 2010). They’re 60 days passed due and they’ll be making outbound call on a dialer. Call volume is increasing especially on the direct reputed company. The payment pause ends in September and we’ll have 4 years worth of people who need educating on their loans. Individuals could have 40 calls per week or 100s per week. Will start with outbound calls and then will get trained on inbound. Additional Skills & Qualifications Must have 3 years of call center customer service experience Pay and Benefits The pay range for this position is $18.50 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & reputed company
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on May 27, 2025. About reputed company and reputed company Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business outcomes and making positive impacts in our global communities. reputed company and reputed company Global Services are Allegis Group companies. Learn more at reputed company.com. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply Job!