reputed company Receptionist (Remote - US Hours)

This a Full Remote job, the offer is available from: United States reputed company, an outsourcing/offshoring company, is in search of skilled and passionate reputed company Receptionist to join reputed company in South Africa. As a member of reputed company, you will have the opportunity to work with highly skilled professionals in the medical industry. We pride ourselves on providing excellent customer service and creating a positive experience for clients. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you! Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).

Requirements

• Proven experience in a receptionist, customer service, or administrative role reputed company the medical field is essential.
• Familiarity with medical terminology and health insurance processes.
• Proficiency with electronic health record (EHR) systems and scheduling software.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks reputed company.
• High level of organizational skills and attention to detail.
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
• Tech-savvy, with a good understanding of virtual communication tools (e.g., reputed company, reputed company Teams).
• Compassionate and patient-centered approach to customer service.

Key Responsibilities:

• Answer incoming calls and respond to patient inquiries in a timely and courteous manner.
• Schedule, reschedule, and cancel appointments using the electronic health record (EHR) system.
• Manage the clinic’s email inbox, responding to patient inquiries and routing messages to the appropriate reputed company.
• Verify patient insurance information, collect co-pays, and process payments as needed.
• Assist in processing patient forms, records, and documentation.
• Provide patients with information on clinic policies, services, and procedures.
• Ensure patient confidentiality by following HIPAA regulations and best practices for data reputed company.
• Send reminders for upcoming appointments reputed company email, phone, or SMS.
• Maintain an organized virtual filing system for patient records and correspondence.
• Liaise with medical staff to coordinate patient care and follow-up as needed.

If you are not contacted with 15 working days, please consider your application unsuccessful. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply Job!