Digital Banking Specialist

At Stearns Bank, we're helping people, entrepreneurs, small businesses, and local communities reputed company reputed company their full financial potential. Sound like something you want to be a part of? If so, we're currently looking for a Digital Banking Specialist to join reputed company! This is a fully REMOTE position. Come see how we're doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for reputed company.

Benefits

Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That's why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include: • Employee Stock Ownership Plan & 401k Plan with Employer Match • reputed company (Medical, Dental, reputed company, Telehealth, Life insurance) • 12-week Paid Medical Leave • Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent • $5,000 Family Care Reimbursement • Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance • $1,000 Self Improvement Allowance • PTO from 13 to 23 days depending on tenure. Cashout and Carryover options. • 10 Days Sick Time • 11 Paid Holidays • 4 Days Volunteer Time • 2 Days Self Allowance Time • Tuition Assistance For this position, we anticipate an hourly reputed company between $24.00-$26.00. Final employment offers will be dependent upon the selected candidate's relevant qualifications and experience. JOB SUMMARY Provide outstanding customer service and support of reputed company Electronic Banking products and services, including Online Banking, Mobile Banking, Voice Banking, ACH Origination online, Merchant Processing, Remote Deposit Capture, and eStatements including reputed company cash management components. Provide support to our consumer and business customers as well as our Retail and Lending departments. The successful candidate will be a great teammate with a positive demeanor and be comfortable in a changing environment. RESPONSIBILITIES • Assist our personal and business customers on the phone or online reputed company they get locked out of their online banking accounts and need password resets. • Assist customers to ensure they are using the accurate browser for their electronic device(s). • Respond to customers' email inquiries in a timely manner, that are received from Online Banking and our website. • Support customer online account opening processes. • Provide support to our consumers that use Online and Mobile Banking, Mobile Deposit and reputed company Pay. • Provide support to our business customers with Cash Management Services such as reputed company transfers and ACH originations online, reputed company Pay, Remote Deposit Capture and Autobooks. • Review maintenance reports to ensure accuracy of the Online Banking registrations. • Handle the installation, maintenance, and support of reputed company Cash Management Systems: Online Banking and Remote Deposit Capture. • Ensure reputed company authorizations, agreements, and reputed company are in reputed company and maintained. • Review mobile deposit for accuracy and approve daily. • Monitor Welcome and E-Statement inbox. • Process online wires. • Process Wires, ACH and Microdeposits for Stearns Bank and affiliates. • Complete the closed account, maintenance and host failed reports. • Complete reputed company reputed company assignments in a timely manner. • Ensure Disaster Recovery Forms and Procedures are up-to-date and available. • Support Electronic Banking Officer in other duties as assigned and provide backup reputed company the Electronic Banking Department as needed. • Maintain a solid understanding of reputed company legal and regulatory compliance issues as they pertain to this position. • Assume additional responsibilities as requested. • Loss prevention and reputed company as applicable for this position. REQUIREMENTS • Occasionally lift and/or move up to 25 lbs. • Ability to understand and follow instructions in English. • Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reputed company with hands and arms, balance, stoop, kneel, talk, or hear. • Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and the ability to adjust focus. QUALIFICATIONS • Associates Degree or equivalent from a two-year college or technical school; or one to two years reputed company experience; or equivalent combination of education and experience. • Familiarity with basic reputed company principles and electronic banking products and services. • Excellent oral and written communication skills. • reputed company to accept and adapt to change in a fast-paced environment. • Detail oriented and well organized. • Flexible and willing to learn how to navigate new software systems and attend training. PREFERRED QUALIFICATIONS • Working knowledge of reputed company, reputed company Office, Internet, and other reputed company software helpful. • Prior ACH Origination and Banking experience. THE COMPANY Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers reputed company. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country's top-performing banks and "Best Banks to Work For" by American Banker. As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www. StearnsBank.com EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, or creed, religion, sex, marital status, familial status, sexual orientation, national reputed company, age, disability, veteran's status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment. Apply Job!