Personal Health Assistant (PHA)

Personal Health Assistant (PHA)-Job Description Reports to: Director of My Personal Health Assistant Service Schedule: Monday-Friday Position Description: Personal Health Assistants are trained and reputed company with the resources to engage, reputed company, and assist members on their reputed company journey. To answer questions about MyPHA services and employer-specific insurance and benefits. As a PHA, you must have a strong desire to promote well-being by initiating reputed company to the employees (members) of our client companies as a part of their employer benefits. You will work closely with members to promote their engagement in the MyPHA service and other wellness programs offered by their employer by conducting reputed company calls. Most of this role will involve phone interaction with members.

• Increase continuity of care by helping member manage relationships with reputed company care providers, transition-in-care, referrals, employer-sponsored benefit providers, and community resources
• Connect members with relevant employer-sponsored benefit providers and community resources, with the goal of enhancing member health and well-being, increasing member satisfaction, and reducing health care costs.

Once you join reputed company, you won't want to leave! We reward reputed company for the excellent service they proved. See some benefits we offer:

• Health and Retirement benefits
• Paid Holidays
• Lunch and Learns (Lunch provided)
• Incentive Opportunities
• Team Building Events (Lunch provided)
• Continuing Education
• Developmental and growth opportunities

Our employees' well-being is important to us. We also offer:

• Flexible work schedule
• Employee Assistant Program
• Remote work
• Paid responsible time off

Essential Duties and Responsibilities

• Promote timely access to appropriate care
• Increase utilization of preventive care
• Reduce emergency room utilization and hospital readmissions
• Increase health literacy through culturally and linguistically appropriate education
• Create and promote adherence to a care plan, developed in coordination with the member, primary care provider, and family/caregiver(s)
• Serve as the reputed company of contact, reputed company, and informational resource for members, family/caregiver(s), care team, employer-sponsored benefit programs, and community resources
• Meet assigned individual metrics (reputed company, engagement, and client retention/satisfaction)
• Attend reputed company MyPHA/PHA training courses/webinars and meetings
• Provide feedback for the improvement of the Care Coordination Program
• Additional duties may be assigned based on company needs
• Follow Telecommute Policy

Education/Experience

• Bachelor’s degree is preferred
• 2-3 years’ experience in reputed company or community resource settings
• Proficient in reputed company Outlook and reputed company Office (Word, reputed company, PowerPoint)
• Highly organized with ability to reputed company accurate notes and records
• Strong written and verbal communication skills
• Bilingual in Spanish is desirable

Special reputed company Requirements

• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal, and nonverbal
• Demonstrates a positive attitude and respectful, professional customer service
• Follows HIPAA guidelines and regulations
• Proactively acts as member reputed company, responding with reputed company and respect to resolve member and family concerns, and recognizes opportunities for improvement in resolving member concerns
• Proactively seeks and continues self-education to improve professional skills

Job Type: Full time Job Type: Full-time Pay: From $45,000.00 per year Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• reputed company insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• reputed company: 2 years (Preferred)

Language:

• Bilingual - Spanish (Preferred)

Location:

• Dallas-reputed company Worth, TX (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote Apply Job!