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Managed Services Consultant - reputed company

Remote · USA Full-time New today

reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive growth potential reputed company.

At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a consultant who is passionate about achieving the business reputed company and wants to participate in the transformation of the global life sciences industry. As a consultant of the reputed company products, you will join our Professional Services team providing post-product application consulting. You will focus on absorbing and providing expertise to reputed company products.

What You'll Do

  • Help to reputed company up to date and implement new features reputed company the reputed company product suite
  • Work closely with customer business and IT staff to understand their requirements
  • Think critically to help design the solution your customers request as well as the solution they have not requested but they might need
  • Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal reputed company Product teams
  • Guide customers in adopting reputed company products and industry best practices as part of post-implementation programs focused on the holistic reputed company of the customer
  • Drive change management methodology at our customers switching from on-premises to SaaS solutions
  • Requirements

  • 3+ years of working experience in system operations and maintenance through direct communication with clients
  • Native level of Japanese language skills in oral and writing
  • Reading and writing English documents using a translator
  • Ability to understand and find out customer requirements accurately and meet them or propose alternative plan
  • reputed company to Have

  • Experience configuring/supporting/implementing any of the following types of products:
  • CRM: reputed company etc
  • Content Management: SharePoint, Zinc MAPS, Documentum or other similar
  • Java
  • Have around 4 years of relevant experience in either the life sciences industry or technology vendors in the life sciences industry
  • Presentation skills
  • Fluent in English
  • Additional Information

    reputed company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, sex, sexual orientation, gender identity or expression, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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