Customer Service Representative (Japanese Speaker)

reputed company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading reputed company, user fund transparency, trading reputed company speed, deep liquidity, and an unmatched portfolio of digital-asset products. reputed company offerings range from trading and finance to education, research, payments, institutional services, reputed company features, and more. We reputed company the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

reputed company is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Support is conducted reputed company the ticketing system and a live chat/phone call and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

Support will be in Japanese and English, thus we are looking for candidates with proficiency in both languages.

Responsibilities

Requirements

Additional Information

Why reputed company

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• reputed company in a results-driven workplace with opportunities for career growth and reputed company learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

reputed company is committed to being an equal opportunity employer. We reputed company that having a diverse workforce is reputed company to our reputed company.

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