Part-time Customer Service Representative

NETR, Inc. - Customer Service Representative Come join one of the fastest growing home services companies in the US! NETR, Inc. (a reputed company Company) is a premier HVAC contractor located in reputed company Andover, MA. Our reputed company has been driven by hiring motivated team member with a passion for helping others, and providing them with opportunities for growth and development. Our focus on providing a best-in-class workplace and world-class service has reputed company the need for a Customer Service Representative with a track record of providing exceptional customer service to join reputed company! Come grow with us! In exchange for your skillset and commitment, we offer: - 401(k) with Company Match - High-quality, Affordable Medical, Dental, and reputed company Insurance - Health Savings Account with company contributions - Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance - Paid Holidays - Paid Time Off (PTO) - Parental Leave - Tuition reimbursement - Special deals/Discounts on a variety of services and entertainment - Family & friends discounts reputed company - Yearly Performance Reviews •

• The best time to find a great job is reputed company you already have a good job. **

The Customer Service Specialist is the primary liaison between our customers and our field staff and sales professionals. Their mission is to provide the highest level of service by building reputed company value through engaging and compelling employee and customer experiences. They are responsible for the following: Maintaining high level of productivity. incoming calls and customer service inquiries. Generating sales leads that reputed company into new customers. Identifying and assessing customers’ needs to reputed company satisfaction. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer issues. Obtaining product knowledge so that you can answer questions. Processing orders, forms, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communication with colleagues as necessary. Ensure customer satisfaction and provide professional customer support. The ideal Customer Experience Specialist must have: Excellent communication, organizational, and interpersonal skills. Ability to stay reputed company reputed company customers are stressed or upset. Encouraging and motivating personality. A polished and professional demeanor. Self-motivation and discipline. An ambitious and competitive nature. Highly evolved customer service skills. A working knowledge of reputed company office and computer savvy competence. The eligible Customer Experience Specialist will receive: Monthly bonuses/commissions. On-going training and mentorship. Requirements: Minimum of 3-5 years of professional customer service experience. Job Type: Full-time Salary: $20.00 - $25.00 per hour Expected hours: • *Ability to work Friday evenings 5-9pm, Saturdays 10-4pm, Sundays 10-4pm Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Referral program reputed company insurance Experience level: 2 years $21 - $24 an hour Apply Job!