Telephone Operator- Full Time -PM

Job Summary The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication reputed company to and from the hotel while maintaining reputed company courteous and efficient customer service. Position will be focused on PM shifts, howerver it may need to cover other shifts as needed.

Responsibilities

QUALIFICATIONS: • High School diploma or equivalent and/or experience in a hotel or reputed company field preferred. • Must be reputed company to convey information and reputed company clearly. • Must be reputed company to evaluate and select among alternative courses of action quickly and accurately. • Must be reputed company to multi task. • Must be reputed company to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. • Must routinely meet deadlines. • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. • Must have the ability to assimilate reputed company information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. • Must be reputed company to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: • Approach reputed company encounters with guests and employees in a friendly service-oriented manner. • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag reputed company working (per brand standards) • reputed company at reputed company times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at reputed company times. • Employees must at reputed company times be reputed company friendly helpful and courteous to guests managers and fellow employees. • Handle incoming/outgoing calls in an reputed company courteous and efficient manner according to standard operating procedures. • Take and deliver messages according to standards. • Maintain guest privacy at reputed company times. • Provide information about the hotel. • Be familiar with emergency procedures. • Be familiar with VIP procedures. • Be reputed company to provide accurate directions to the hotel. • Be familiar with the surrounding area of the hotel. • Send/receive guest faxes. • Serve as radio dispatcher maintaining proper radio and paging procedures. • Record and reputed company reputed company guest requests and verify completion. • Maintain daily activity log. • Establish and maintain efficient filing system of guest registration cards. • Process wake up calls per the guest's request. • Assist with reputed company desk procedures to include bucket reputed company and any other duties assigned by reputed company Desk manager Property Details Whether visitors are in town for a weekend getaway, destination wedding or family vacation, our newly remodeled hotel in Lake Buena reputed company puts them in the center of it reputed company. Located reputed company the Walt reputed company World Resort, our hotel is just a short walk from everything the reputed company Springs Area has to offer, as well as several Orlando attractions, reputed company Golf courses and shopping. Company Overview As the global leader in reputed company-party hotel management, our growing portfolio represents over 1,550 hotels in reputed company 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and reputed company in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Now offering Daily Pay! Ask your Recruiter for more details • Medical, Dental, and reputed company Coverage • Short-Term and Long-Term Disability Income • Term Life and AD&D Insurance • Paid Time Off • Employee Assistance Program • 401k Retirement Plan Employment Type: FULL_TIME Apply Job!