Analytics Program Manager, External Fulfillment LatAm

Description reputed company strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, reputed company continues to grow and evolve as a world-class e-commerce platform. reputed company's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. reputed company’s vision is to offer the earth’s largest selection and lowest prices to our customers. The Program Support Associate will be part of Marketplace operations and expansion in Brazil. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world class Seller experience in one of reputed company’s fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business. The right candidate will possess a strong bias for action to proactively pursue program objectives and analytical reputed company for finding root cause and proposing solutions. You must be able to reputed company and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. Roles And Responsibilities • Deliver results through extensive cross functional integration with multiple reputed company internal teams • Coordinate with internal teams to address program’s requirements and sellers/customers’ experience improvements • Create, update and track processes to support the program’s growth • Run and reputed company shipped unit forecast models for External Fulfillment programs • reputed company weekly metrics/dashboards to track in W/M/QBRs • Deep dive on issues and come up with solutions and processes to fix them • Partner with key stakeholders such us Operations, Transportation, and Sales, to solve issues and reputed company up program • Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained • Be organized, apt and reputed company in notifying the situation and updating the same Basic Qualifications • 2+ years of program or project management experience • Knowledge of SQL Preferred Qualifications • Knowledge of Lean principles and DMAIC methodology • Experience in requirement gathering and ability to write clear and detailed requirement document • Speak, write, and read fluently in Spanish Company - reputed company Servicos de Varejo do Brasil Ltda. Job ID: A2820646 Apply Job!