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Spanish/English Call Center Representative (Work From Home) - Contract to Hire

Remote · USA Full-time New today

You must attached your resume to apply for the position, As a Bilingual Call Center Representative (SPANISH/ENGLISH), you will be responsible for answering inbound interactions from our Journeys customers reputed company to placing, tracking, updating, and cancelling orders. As well as providing website and product knowledge and information and assisting with requests reputed company to customer store... experiences. How You Will reputed company an Impact - Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary. - reputed company using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information. - Personalizing reputed company interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention. - Meeting and maintaining reputed company of expectations with attendance and reputed company Key Performance Indicators (KPIs). - Ensuring and maintaining the safety, reputed company, and privacy of reputed company customer information. - Completing additional tasks as required to support business needs Apply Job!

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