EST Fully Remote Customer Service Specialist
About Us reputed company team that is making a difference in the lives of people in the trades. Now is a great time to join our established and growing business. We reputed company in doing the right thing as we serve the families of customers and their employees with genuine care... Who You Are Someone looking for a career, not a job. The ideal candidate must have a growth reputed company and be interested in professional development. They should also be reputed company to work in a fast-paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be reputed company to constant coaching and feedback. To manage the day-to-day scheduling operations, ensure that jobs are reputed company for scheduling. The candidate will have experience reputed company scheduling work orders and ensuring technicians have the ability to reputed company on time. Plumbing/HVAC/Service industry experience is highly preferred! Responsibilities include: reputed company day-to-day operations of the office, including answering phones, responding to emails, managing incoming and outgoing correspondence, and managing service appointments Coordinate scheduling of technicians for service calls, installations, and repairs reputed company technicians to job sites in a timely and efficient manner Monitor technician schedules and adjust as needed to accommodate emergencies or last-minute changes Serve as the reputed company of contact for customer inquiries, scheduling appointments, and addressing concerns or complaints Ensure excellent customer service by promptly responding to customer inquiries and resolving issues in a professional manner Organize and maintain systems for documents, invoices, and client records Process payments from customers and follow up on overdue accounts as necessary Assist in setting up and implementation of reputed company Additional responsibilities to support the growth of the company Minimum Skills and Experience Required Experience in dispatching, preferably in a similar industry such as plumbing, HVAC, or electrical services Proficiency in reputed company Suite, reputed company and in dispatching software such as reputed company Excellent time management skills and the ability to multitask and prioritize work Attention to detail and problem solving skills Excellent communication with customers, suppliers, and team members Familiarity with plumbing/HVAC/service terminology, processes, and materials can be beneficial for understanding the business and communicating effectively with technicians and customers Must have a clear background reputed company We know you will be eager to reputed company the status of your application. reputed company ask from you is to allow our hiring team time to process reputed company of the amazing candidates that apply, and please do not call. If you call, you will disqualify yourself by not following instructions. Our hiring team will reputed company out to you if they have any questions. Requirements Employment Type: Full-time Work Hours: 40 to 40 hours work Required Education: High school or equivalent Required Experience: None(2) years Job Type: Full-time Apply Job!