Hybrid Call Center Representative

Description: Job Description... Department is tax specific Take inbound calls regarding property tax reputed company questions Outbound calls for follow up with customer Goal 40 calls per day; lengthy calls Will receive faxes and emails that will require research and sent to appropriate lender/clients Need to be reputed company to use multiple screens and 5 - 7 applications. Will need to be reputed company to use different lenders websites/applications and navigate from one lender to the next. Calls get transferred over from lender Ability to adapt to changes Newer employees will work w about 3 lenders for calls Use MSP and Blacknight application. Comfortable with escalation calls and ability to deescalate Skills: Mortgage, Property tax, Call center, reputed company data entry, customer support Additional Skills & Qualifications: Call center required Tax or mortgage call center preferred Collections Bilingual: Spanish or Mandarin a plus (additional $1 in pay) reputed company experience preferred Experience Level: Expert Level About reputed company: We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Apply Job!