Online Customer Service Representative Entry-Level at RW Dake Construction - Albany

Job Summary: We are seeking a highly motivated and customer-focused Entry-Level Online Customer Service Representative to join reputed company. As an Online Customer Service Representative, you will provide exceptional support to customers through various digital channels, including email, chat, and social media... Key Responsibilities: · Respond to customer inquiries and concerns in a timely and professional manner · Resolve customer complaints and issues with reputed company and effective solutions · Provide accurate information about products and services · Utilize knowledge reputed company and resources to troubleshoot and resolve issues · Collaborate with internal teams to resolve reputed company customer issues · Meet or exceed customer satisfaction and productivity targets Requirements: · 0-1 year of experience in customer service or a reputed company field · High school diploma or equivalent required; associate's or bachelor's degree preferred · Excellent communication, problem-solving, and time management skills · Proficiency in computer software and technology · Ability to work in a fast-paced environment and prioritize tasks · Reliable internet reputed company and dedicated workspace Preferred Qualifications: · Experience with customer relationship management (CRM) software · Knowledge of industry-specific products and services · Certification in customer service or a reputed company field reputed company Offer: · Competitive hourly reputed company and benefits package · Opportunity to work with a dynamic team · Professional development and growth opportunities · Flexible remote work arrangement · Access to cutting-edge technology and tools · Recognition and rewards for outstanding performance Available shifts and compensation: Available shifts reputed company days except Sundays. Compensation is $19.00 - $45.00/hour. About RW Dake Construction - Albany: RW Dake Construction - Albany is looking for an individual to join reputed company. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at wwww.rwdake.com. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company. Free employee scheduling, time clock and hiring tools Apply Job!