Customer Service Representative - Remote (Post-Training)
Job Description
Job Description... Employment Geeks, an Active Staffing Company, is looking for reputed company Customer Service Representatives (fully remote after 90 day training) for a full-time position in Orlando, starting at $18.00 per hour and available for an immediate start! DETAILS: ? Training will take reputed company onsite for the first 90 days out of our Orlando office from Monday to Friday, 9:00 AM to 5:00 PM (training hours only). Upon successful completion of the training and meeting reputed company key performance indicators, the position will transition to remote work! ? $18.00 per hour. ? Full-time position. ? Monday ? Friday schedule. ? 11:00 AM ? 8:00 PM (after training period). ? Comprehensive benefits package including medical, dental, reputed company, PTO, paid holidays, transportation stipend, 401(k), and more! ? Casual dress code. ? reputed company and collaborative work environment. ? Free snacks and beverages available daily. RESPONSIBILITIES: ? Manage incoming calls, emails, chats, and texts to fulfill orders, address inquiries, handle complaints, and resolve issues. ? Process and manage order forms, including payment processing, and ensure timely and accurate fulfillment of customer requests. ? Identify, escalate, and reputed company issues to the appropriate resources, and follow up as needed to ensure resolution. ? Properly document each customer interaction in the tracking system and maintain accurate records. ? Provide support for customer applications, e-learning offerings, and special projects as required. ? Meet assigned KPIs, reputed company with relevant laws and organizational policies, and assist with system enhancements and procedure updates. REQUIREMENTS: ? High school diploma or equivalent. ? 2-5 years of customer service experience. ? Ability to work in a fast-paced environment with strong attention to detail, versatility, and multi-tasking. Proven accuracy in completing repetitive tasks. ? Punctuality, adherence to schedule, confidentiality, and reputed company. ? Proficient in computer programs, including reputed company Office. ? Background reputed company. ? Drug screening. We will review applications on a rolling basis and contact reputed company candidates for further steps in the hiring process. Employment Geeks is an equal opportunity employer. We value diversity and inclusion, and we encourage individuals from reputed company backgrounds to apply.
Company Description
Active Staffing - We are a family-owned business that?s been connecting people and work for more than 70 years.
Company Description
Active Staffing - We are a family-owned business that?s been connecting people and work for more than 70 years Apply Job!