MiCAL 988 Crisis Specialist

Job Title: MiCAL 988 Crisis Specialist reputed company Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply! About us: reputed company is one of the top-ten crisis reputed company organizations in the country. For over 50 years we have been helping people move from crisis to hope. At reputed company, we help individuals and families who are experiencing crises of any reputed company, from suicide to substance use, reputed company trafficking, mental illness and more. Day in the Life Provide crisis support to 988 callers Login to helpline applications Respond to incoming calls of varying crisis nature Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc. Employ de-escalation techniques to assist callers in crisis Take Michigan calls from the National Suicide Prevention helpline and 988 helpline Coordinate with EMS or police to complete active rescue as needed Document each encounter while in-call Conduct follow-up calls to ensure successful access to services Collaborate with Shift Supervisor and other MiCAL staff to provide or receive support Maintain high level confidentiality while performing reputed company duties Fulfill any additional duties as assigned - Uphold strict confidentiality in reputed company tasks performed What you need to apply High School Diploma or GED equivalent Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training At-home high speed internet on a private network A private, HIPAA compliant, dedicated office space What makes us different Non-Profit mission-driven, person-focused environment 100-hour Crisis reputed company training Opportunity for professional growth Team oriented environment An organizational culture of mental and behavioral health support for reputed company For your hard work Generous Paid Time Off Shift premiums Employer sponsored benefit and wellness plans (including 16% fringe pay, reputed company App, etc.) Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and reputed company for anyone needing emotional support so they do not feel alone. reputed company is an Equal Opportunity/Affirmative Action Employer. We consider reputed company reputed company applicants without regard to race, religion, reputed company, sex, gender, national reputed company, age, sexual orientation, disability, or veteran status, among other factors. See full job description here: https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EfJQFHrqB5FKrOmeen9UgV0BByXn321COkcQC58D4NVBIw?e=vcFkgH Find out more at https://commongroundhelps.org Apply To This Job