[Remote] Account Manager | EHR & RCM SaaS

Note: The job is a remote job and is open to candidates in USA. One Eighty Collective is a health-tech company that provides a cloud-native EHR and RCM platform for post-acute care physician groups. They are seeking an Account Manager to manage a significant book of business, identify upsell opportunities, and enhance customer experience in the healthcare IT sector.

Responsibilities

• Manage a book of business worth $10-15M ARR across 10-12 accounts
• Identify and close upsell and cross-sell opportunities in existing accounts
• Run consultative discovery to uncover white space and expansion paths
• Deliver product demos and pull in technical support when needed
• Lead quarterly business reviews (QBR's) with practice owners, CFOs, and Chief Medical Officers
• Hit quota in a hunter-style account management role focused on growth

Skills

• Managed accounts in EHR, RCM, or health-tech with consistent retention and growth
• Quota-carrying experience (up-sell, cross-sell) in account management or transition from sales to CSM or AM
• Experience managing physician groups/medical practices, navigating practice owner, CFO, or Chief Medical Officer buyer personas
• Comfortable managing a $10-15M ARR book and identifying expansion opportunities
• Low-ego, consultative approach credible with healthcare buyers
• LTPAC background working with provider groups (not facilities)
• HubSpot or similar CRM platforms

Benefits

• Strong benefits and incredible culture
• 401K with 100% match up to 3%, then 50% match at 4-5%
• 15 days PTO per year plus a floating holiday
• Strong company culture (offices across the globe, with a small team feel)
• Remote role with ~25% travel for client meetings and office visits

Company Overview