Remote Receptionist for California Law Firm | Full-Time | Bilingual English–Spanish - Contract to Hire

✨ Join One of California's Fastest-Growing Consumer Rights Firms as a Receptionist (Fully Remote | $10–$14/hr | Full-Time) American Lemon Law Group, LLP (ALLG) is one of California's fastest-growing consumer rights law firms. We are seeking a professional, bilingual Receptionist to serve as the voice of our firm and the first point of contact for our clients. This is a structured, fast-paced role that requires exceptional communication skills, attention to detail, and reliability. If you thrive in a client-focused environment, take pride in your work, and are looking for a long-term opportunity with a growing legal team, we'd love to hear from you! Position Details

• Job Title: Receptionist
• Employment Type: Full-Time
• Schedule: Monday through Friday, 8:30 AM – 5:30 PM PST
• Compensation: $10 – $14/hour
• English: Fluent/Native-Level
• Spanish: Required
• Location: Fully Remote (Must be available during PST hours)

Key Responsibilities

• Answer all incoming calls promptly, professionally, and courteously
• Gather essential caller information and transfer calls to the appropriate team member
• Respond promptly to Microsoft Teams messages throughout the workday
• Maintain a calm, clear, and professional demeanor on every call
• Manage and distribute incoming faxes from the firm's virtual mailroom
• Maintain accurate records of all incoming calls and communications
• Monitor voicemail messages and promptly notify the appropriate attorney or team member
• Prepare and send end-of-day message recaps to the team
• Serve as a positive and professional first impression for clients and prospective clients

✅ Qualifications

• Bilingual English and Spanish (Required)
• Fluent or native-level English speaking, listening, and writing skills
• Strong verbal communication and customer service skills
• Excellent attention to detail and organizational abilities
• Ability to multitask and prioritize in a fast-paced environment
• Strong sense of professionalism, reliability, and accountability
• Ability to handle confidential information with discretion
• Self-motivated and capable of working independently in a remote environment
• Virtual Assistant or Receptionist experience is a plus
• Legal industry experience is a plus but not required

Tech Proficiency Applicants should be comfortable working with:

• Microsoft Office 365 (Outlook, Teams, Word, Excel)
• RingCentral
• Filevine (Preferred)
• Virtual fax and communication systems
• Cloud-based software and remote work tools
• General computer and digital communication platforms

Remote Work Requirements

• Reliable high-speed internet connection
• Quiet, distraction-free workspace
• Backup power source or generator is a strong plus
• Consistent availability during scheduled working hours
• Professional home office setup suitable for handling client communications

Compensation & Benefits

• $10 – $14/hour
• Performance-Based Bonus Opportunities
• Fully Remote Position
• Long-Term Career Opportunity
• Stable, Growing Law Firm
• Supportive and Collaborative Team Environment
• Opportunities for Growth and Advancement

Bring your professionalism and communication skills. We'll provide the opportunity to grow with one of California's leading consumer rights firms. Apply tot his job Apply To this Job