Enrollment Representative

Chamberlain University is the largest nursing school in the country, dedicated to delivering high-value education for healthcare professionals. They are seeking Enrollment Representatives to proactively engage with prospective students and support their enrollment journey, ensuring a positive experience and collaboration with various departments.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success
• Ability to establish rapport and build relationships via phone in a high-volume environment
• Remain compliant with standards and policies of the University while operating in a student-centric environment
• Ability to adjust and adapt quickly to change and implement updates accordingly
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university
• Performs other duties as assigned
• Complies with all policies and standards

Skills

• Exceptional verbal and written communication skills required
• Proficient computer skills required, including experience with Microsoft Office programs
• Ability to prioritize and multitask in a fast-paced environment
• Eager to learn, retain, and implement new information
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company's needs
• Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule
• Bachelor's Degree Preferred

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

Company Overview