Concur Business Systems Analyst

UC Santa Barbara is a vibrant institution that provides sustainable value-added services and solutions. The Concur Business Systems Analyst role focuses on optimizing business processes and resolving complex system issues while maintaining the SAP Concur Travel and Expense Management System and ensuring seamless data flow with Oracle Financials Cloud.

Responsibilities

• Formulates and defines system scope for ongoing SAP Concur configuration and monthly release changes
• Analyzes business processes to validate functional requirements and meet evolving end-user needs
• Monitors and maintains existing integrations between SAP Concur and Oracle Financials Cloud to ensure data integrity
• Troubleshoots functional processes and takes necessary action to resolve production issues, ensuring long-term system stability
• Develops methods for data comparison to identify exceptions and creates/analyzes data sets
• Serves as the primary campus liaison to SAP Concur and manages UCSB-specific system configurations
• Administers integration modifications and updates business processes that no longer align with UCSB's needs
• Ensures business rules adhere to university policies and provides guidance to departmental users
• Develops testing plans and leads coordination efforts between business units affected by application or workflow changes
• Builds and maintains Concur reports (Intelligence/Cognos) as needed by BFS functional users
• Gathers and summarizes user needs to revise existing system and process logic issues
• Solicits and incorporates feedback from campus business officers and academics into Concur processes and documentation
• Maintains current business process documentation to reflect the 'live' state of the system
• Updates training materials to reflect the latest Concur functionality as enhancements and updates are released
• Responds to Service Now Tickets for Concur Technical Support
• Other Duties as assigned

Skills

• Bachelor's degree in related area and / or equivalent experience / training
• 1-3 years Experience analyzing moderately complex business processes and problems
• 1-3 years Experience developing user reference materials and trainings
• Candidates must be legally authorized to work in the United States without the need for employee sponsorship
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment
• As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs
• 1-3 years Experience developing solutions involving the use of computer systems, information flow and architecture
• 1-3 years Experience creating specifications for systems to meet requirements
• 1-3 years Experience validating requirements against needs
• 1-3 years Experience designing details of automated systems
• 1-3 years Experience planning and executing unit integration and acceptance testing

Benefits

• Full Benefits
• Hybrid (Both UC & Non-UC locations) BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.
• Excellent retirement and health are just one of the rewards.
• Satisfactory criminal history background check
• Tobacco-Free environment
• UC Vaccination Programs Policy
• Reasonable Accommodations

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