Outbound SDR – US Time Zone
Job Description:
- Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service
- Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries
- Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods
- A/B testing different approaches to optimize results and improve conversion rates
- Conducting online platform demos to showcase our products' benefits and features
- Creating and negotiating offers to close deals with potential customers
- Upselling to active customers by identifying additional value and benefits
Requirements:
- 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
- Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
- Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
- Comfortable using a variety of technology platforms and tools
- Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
- Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
- Enjoy giving online demos
- Experience working with diverse companies and industries
Benefits:
- Enthusiastic and fun colleagues
- Startup mentality and opportunities
- Regular team activities and collaborations
- A mindful onboarding process with ramp-up and learning time
- A team that listens and values open communication
- Direct feedback and the opportunity to make a real impact
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