Underwriting Support Associate Account Manager

About the position IAT Insurance Group has openings for Underwriting Support Associate Account Managers in our Alpharetta, Georgia office. The specific title for this role (e.g. Associate, Senior, etc.) will be commensurate with the experience level of the selected candidate. Underwriting Support Associate Account Managers provide overall day-to-day customer service and support to underwriters and will act as a liaison between the organization and agents, working closely with to ensure needs are being met. The ideal candidate will have experience utilizing and applying computer, organizational and professional written and verbal communications skills to accurately assemble policies and meet deadlines. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

Responsibilities

• Enters schedules into proprietary rating systems.
• Establishes and maintains good working relationships with underwriters and agents.
• Prepares account service-related documents such as proposals and other client communications and correspondence.
• Assists in renewal process, reviewing for accuracy and making requested renewal changes.
• Documents new business declines and non-renewals.
• Summarizes loss runs.
• Reviews all company correspondence to ensure applicability to client needs.
• Answers and processes internal information requests.
• Reviews Policies, Endorsements, and Reporters for accuracy and compliance.
• Follows up with agencies on policy subjectivities and other missing Underwriting information.
• Ensures all required documentation and communication is sorted and filed for ease of access.
• Retrieves loss cost reports and other various property rating reports as needed for Underwriter.
• Performs other duties as assigned.

Requirements

• Must Have:
• High School graduate or equivalent (Associates degree is preferred). Equivalent is defined as having 2 years of relevant insurance experience
• Knowledge of basic mathematics and problem-solving techniques
• Mastery level PC and keyboarding skills
• Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.).
• Must be detail and action oriented.
• Ability to work in fast-paced and deadline-driven production environment.
• Ability to organize, set and maintain priorities.
• Ability to adapt to change
• To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

Nice-to-haves

• Underwriting support experience preferred.

Benefits

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

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