Technical Writer / Business Analyst
About the position The Technical Writer / Business Analyst provides technical and consultative support for development teams across Huntington's Corporate technology's organization. Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications. Provides technical assistance in solving hardware or software problems. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects. Performs other duties as assigned.
Responsibilities
- Analyzes, designs, and develops systems based upon user specifications.
- Provides technical assistance in solving hardware or software problems.
- Possesses an in-depth knowledge of and works with the technical tools available for systems development and support.
- Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.
- May assist with identifying training needs or with training of less experienced staff.
- May serve as project leader for specific projects.
- Performs other duties as assigned.
Requirements
- Bachelor's Degree or 4+ additional years of relevant experience.
- 5+ years of related experience in technical writing and business analyst duties.
- Including but not limited to technology strategy, implementation planning, and project management/planning skills.
Nice-to-haves
- Microsoft Office experience (Word, Excel, PowerPoint, etc)
- Experience working in multi-platform environment
- Ability to work cross functionally with development and product teams to meet deliverables.
- Experience in working on projects that involve business segments
- Strong analytical, strong troubleshooting skills and excellent communication skills
- Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups
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