Healthcare Virtual Assistant; Latin America - Wing Assistant
Position: Healthcare Virtual Assistant (Latin America) - Wing Assistant
Overview
Wing is on an exciting mission of redefining the future of work for companies worldwide. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. We’re looking for a Healthcare Virtual Assistant to start immediately.
Responsibilities
- Document new patient and referral intake
- Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
- Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
- Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
- Assist in analyzing healthcare data, preparing reports, and maintaining records.
- Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
- Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
- Ad hoc tasks
Qualifications
- Bachelor’s degree in medical fields or the pharmaceutical-related industry
- At least 1-year experience as a Medical Virtual Assistant
- Excellent English communication skills both written and verbal (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal skills
- Solid organizational & time management skills with keen attention to details
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Technical Requirements
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule US work hours (20-40 hours per week) Location This is a remote job Salary Package (with HMO)
- Entry Level (1-3 years of experience):
Up to $750
- Intermediate Level (3-5 years of experience):
Up to $850
- Expert Level (5+ years of experience):
Up to $950 #J-18808-Ljbffr Apply tot his job Apply To this Job