Pharmacy Care Coordinator

We are looking for a dedicated and detail-oriented Pharmacy Care Coordinator to join our team on a contract basis in San Antonio, Texas. This role involves supporting medication adherence and prescription processes through effective communication with members, providers, and clinical teams in a high-paced call center environment. If you have a strong background in pharmacy or healthcare, excellent organizational skills, and a commitment to delivering exceptional service, we encourage you to apply. Responsibilities:

• Handle high volumes of inbound and outbound calls, ensuring prompt and thorough communication with members and providers.
• Support medication adherence by assisting with prescription refills and coordinating follow-ups with healthcare providers.
• Review and interpret prescription claim documentation, ensuring accuracy and compliance with policies.
• Address escalated inquiries across various communication channels, providing clear and accurate information.
• Translate prescriber notes and resolve Medicare drug-related issues effectively and efficiently.
• Utilize multiple systems simultaneously to manage tasks and deliver timely responses.
• Participate in quality improvement initiatives to enhance service delivery and operational efficiency.
• Provide administrative support to the team, ensuring smooth and organized operations.
• Maintain strict adherence to company policies, compliance standards, and confidentiality requirements.
• Consistently attend scheduled shifts, including rotating Saturdays, and work independently to meet assigned tasks.

Qualifications:

• High school diploma or equivalent is required.
• At least one year of experience in a pharmacy or medical setting.
• Minimum of six months of experience in a call center environment.
• Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and Teams.
• Solid understanding of pharmacy and medical terminology.
• Strong multitasking abilities and the capacity to navigate multiple systems simultaneously.
• Excellent customer service skills, with the ability to communicate professionally and effectively.
• Basic knowledge of system troubleshooting is preferred.

Compensation $20.00-$21.00 Hourly

About Us

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice. Apply tot his job Apply To this Job