Chief Operating Officer
Chief Operating Officer (COO) – GUAPI Job description: About GUAPI GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company. Challenges You Will Solve Lack of structured processes across operations, CX, and logistics Improving systems between Shopify, 3PL, and internal workflows Inefficient handling of preorders vs available inventory Poor visibility on profitability and SKU-level performance High dependency on manual work and team coordination Growth initiatives not translating into consistent revenue National & International growth to be fully structured Key Responsibilities 1. Operational Structure & Execution Build and implement SOPs across all departments (CX, logistics, wholesale, finance) Fix operational inefficiencies in: CX quality inventory flow preorder management Ensure daily execution discipline across teams 2. Systems & Process Optimization Align and optimize: Shopify 3PL (Quiet / Stord) internal tools (Gorgias, Klaviyo, etc.) Reduce manual errors (e.g., fulfillment mistakes, stock mismatches) Implement scalable workflows and automation 3. Revenue Execution Support Ensure growth initiatives actually translate into: revenue sell-through Align:marketing wholesale inventory strategy Support better product drop planning (avoid cannibalization) 4. Team Management & Accountability Introduce clear KPIs across all teams Manage remote global team Hold departments accountable for: execution performance timelines Maintain consistent quality across all departments every day. 5. Scaling Infrastructure Build the internal structure required to scale from: $12M → $30M+ revenue Define org structure (who to hire, when, and why) Reduce founder dependency in operations 6. Financial & Reporting Readiness Work closely with accounting to: ensure accurate monthly P&L improve inventory-based COGS tracking Build investor-ready reporting Prepare the company for: due diligence potential sale or fundraising Ideal Candidate 8–15+ years in operations / COO / Head of Operations roles Experience scaling fashion / e-commerce / streetwear brands Strong understanding of: inventory & supply chain DTC + wholesale models Proven ability to: fix messy operations build structure from chaos Experience preparing companies for: investment or acquisition (big plus) Highly execution-focused (not just strategy)
What We Offer
Competitive compensation (base + performance bonus) High ownership and decision-making power Direct collaboration with founder & leadership Opportunity to structure and scale a global brand Potential long-term upside tied to company growth Apply To This Job