VP, HR Business Partners & Shared Services

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Role

As the VP, HR Business Partners & Shared Services you will lead the two most critical engines of our People function: our Business Partner (HRBP) and People Shared Services teams. This is a high-impact leadership role enabling business success and de-risking execution through a world-class People organization and processes.  You will architect and operationalize the next iteration of a modern  "Service Delivery Model" that clearly delineates between strategic and operational work.  You will empower HRBPs to act as strategic partners to the business, while ensuring Shared Services delivers seamless, frictionless, and high-quality execution at scale. 

This role also owns the vision and evolution of our HR tech ecosystem, including AI and automation strategy, ensuring our tech stack accelerates business outcomes, reduces manual work, and enables a best in class employee experience for our 4,000+ employees.

You’re excited about this opportunity because you will…

• Translate business strategy into a clear People agenda that proactively identifies risks and enables the organization to execute with confidence.
• Act as a trusted advisor to the CPO and executive team turning complex business challenges into actionable organizational, talent, and operational solutions.
• Ensure HRBPs are equipped with the tools, operation model and support they need to act as a strategic business partner.
• Mature the Shared Services model into a high-scale, data-driven and employee-experience oriented team.
• Ensure operational excellence across core processes .
• Design processes, workflows, and handoffs that eliminate friction and enable both teams to operate at their highest value.
• Continuously evolve the model based on business needs, scale, and feedback.

The Experience You Bring Includes

• 12+ years of HR Leadership experience leading both HRBP organizations and People Operations/Shared Services in complex, high-stakes environments.
• A track record of leading large-scale organizational design, restructuring, or business transformation initiatives.
• Direct experience for implementing HR technology stacks, with a specific focus on AI/automation use cases.
• Demonstrated success in coaching and managing seasoned HRBP Directors and operational leaders.

We’re excited about you because you…

• Think in systems, not silos, understanding how strategy, operations and tech intersect to drive outcomes.
• Bring a business-first mindset to the People team, balancing operational rigor with a deep commitment to people and culture. 
• Are energized by transformation and ambiguity and have a track record of leading organizations through change. 
• Proactively seek out technology and gen AI use cases to modernize HR.
• Demonstrate strong executive presence and influence, with the ability to challenge and guide senior leaders.

Compensation and BenefitsThis role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert

To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected]. 

You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness