Litigation Claims Examiner – Rideshare

Job Description:

• Investigate all aspects related to assigned claims
• Evaluate coverage, liability and damages
• Negotiate and resolve claims
• Manage litigation related to auto accident claim disputes
• Maintain electronic files
• Work with defense counsel's to drive performance
• Regularly report to the Claims Manager
• Collaborate closely with product and engineering teams to give feedback and identify technology and process improvements

Requirements:

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
• 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
• Ride Share/TNC/Livery litigation is required
• You are not intimidated by an attorney, even if you are not one!
• You are the driver of the litigation strategy for any particular claim.
• You manage the discovery in the order and timing of events and hold attorney accountable
• Understand transportation coverages.
• Understand contractual risk transfer and additional insured forms
• You have strong medical causation knowledge
• You have a sense of urgency and understanding of how to manage time-sensitive demands
• Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
• Strong analytical and negotiation skills.
• You will conduct your own negotiations directly with opposing counsel
• Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
• Ability to professionally collaborate with all stakeholders in a claim
• Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state required testing
• Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment
• Curious and motivated by problem solving and questioning the status quo
• Desire to engage in learning opportunities and continuous professional development
• Willingness to travel for client and claims needs

Benefits:

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want.
• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

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