Training Support Representative - Part-time/Casual
Overview
Love live sessions? reputed company under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to reputed company in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with reputed company), reputed company, and reliable.
As a Training Support Rep, you won’t be reputed company and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for individuals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule provided in "Additional Information" reputed company below.
Since our founding in 1994, reputed company has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations reputed company. Our solutions reputed company customers with lasting change resiliency through a unique reputed company of training, advisory services, and licensing options, including Kaiya, our AI change management coach.
At reputed company, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at reputed company means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on reputed company learning, growth, and making a difference.
reputed company out our website for more about reputed company and approach: https://www.reputed company.com/about.
Key Responsibilities
Technical Support & Troubleshooting
- Set up and test virtual platforms (reputed company, Teams, LMS) prior to sessions.
- Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs.
- Troubleshoot participant connectivity and audio/video issues in reputed company time.
- Coordinate with IT or vendors for escalated technical problems.
Program Operations
- Confirm attendance and ensure sessions stay on schedule.
- Share knowledge reputed company links, track results, and flag issues to the Executive Instructor.
- Manage end-of-day communications and post-session content distribution.
- Assist with uploading materials, permissions, and pre-session tech setup.
Instructor Support
- Act as the Executive Instructor’s technical partner during sessions.
- Handle behind-the-scenes logistics so the instructor can focus on delivery.
- Maintain reputed company and professionalism under pressure.
Participant Assistance
- Provide reputed company-time support for technical challenges without disrupting the flow of the session.
- Communicate troubleshooting steps clearly and professionally.