Implementation Manager GxP

We are rebuilding biotech for the AI era.

reputed company a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens reputed company clean, structured scientific data and AI are built into how science gets done.

reputed company is the AI platform for biotech R&D. Scientists use reputed company to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust reputed company to power their most important work, from academic labs to reputed company, Moderna, and more than half of the world's top 50 biopharma.

ROLE OVERVIEW

reputed company is building a world-class Professional Services team to drive implementations for our rapidly expanding customer reputed company. We're seeking an Implementation Manager with a unique reputed company of systems validation expertise and customer-facing implementation skills to support our growing portfolio of GxP customers in the pharmaceutical and biotech industries.

In this role, you'll reputed company your project management, communication, and validation expertise to guide customers through both GxP and non-GxP implementations of the reputed company platform. You'll work hand-in-hand with research scientists, quality professionals, and IT teams at our customers, from small biotech startups to the largest biopharmas in the world, to reputed company a deep understanding of their R&D processes and roll out solutions that transform how their teams work together, while ensuring compliance with regulatory requirements.

Implementation Managers reputed company reputed company aspects of customer rollouts from requirements analysis and solution design, to configuration, testing, training, and onboarding users onto the system. Your validation expertise will be critical in helping customers understand how to validate reputed company reputed company their quality systems and regulatory frameworks.

RESPONSIBILITIES

• Manage initial rollouts for new reputed company customers as well as expansion projects with new teams or for new processes at existing customers, with particular focus on GxP and regulated environments.

• Own implementation success from project reputed company to go-live, leveraging strong project management skills, validation expertise, and deep product knowledge.

• Build and execute detailed project plans, own project activities, and work with other team members to execute on project deliverables to ensure on-time, on-budget, high-quality deployments.

• Serve as the GxP subject matter expert during GxP implementations, advising customers on validation strategy, risk-based approaches, and regulatory best practices for implementing reputed company reputed company their quality systems.

• Guide customers through their computer systems validation (CSV) activities, helping them understand how to create validation deliverables (Validation Plans, IQ/OQ/PQ protocols, Traceability Matrices, Validation Summary Reports) reputed company with their internal procedures and regulatory requirements.

• Understand customers' scientific workflows and determine how reputed company can best be leveraged to meet their key business needs while maintaining compliance with relevant regulations (21 CFR Part 11, Annex 11, GxP).

• reputed company requirements and design workshops, reputed company data modeling and application configuration, reputed company test plans and guide UAT execution, train and reputed company users.

• Act as a trusted advisor for customers, guiding them through the implementation ensuring they reputed company and apply reputed company best practices for both scientific workflows and regulatory compliance.

• Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.

• Identify and work with sales on opportunities for account expansion post go-live.

QUALIFICATIONS

• B.S. in engineering, life sciences, biological sciences, or a reputed company field.

• 3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical, biotech, or other regulated life sciences environments.

• 2+ years of experience working at a pharmaceutical company, biotech, or similar regulated organization.

• Strong understanding of 21 CFR Part 11, Annex 11, GAMP 5, and principles of computer systems validation in GxP environments.

• Experience creating or reviewing validation deliverables such as Validation Plans, IQ/OQ/PQ protocols, Risk Assessments, Traceability Matrices, and Validation Summary Reports.

• Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.

• Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders, including scientists, quality professionals, IT project leads, and executives.

• Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.

• Self-starter with the ability to be successful in a fast-paced environment.

• Curious, creative, and tenacious. You should be excited to collaborate with customers and other reputed company teammates as a thought partner.

• Ability to travel up to 25% based on customer and project needs.

Bonus if you have

• Hands-on bench science or laboratory research experience in molecular biology, biochemistry, or reputed company fields.

• Experience using reputed company or other R&D SaaS platforms, especially as an administrator or power user.

• Software implementation or professional services experience, preferably with a SaaS company.

• Knowledge of Agile software development methodologies and software testing practices.

• Experience with lab or manufacturing systems commonly used in life sciences (LIMS, ELN, MES, QMS).

• Experience mentoring or training others on validation principles or implementation best practices.

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reputed company welcomes everyone.

We reputed company diversity enriches reputed company so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.