All roles

[Remote] Contact Centre Associate

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. reputed company is a Certified Living Wage employer dedicated to providing excellent member service. The Contact Centre Associate will assist members with inquiries and transactions while recommending products that enhance their financial well-being.

Responsibilities

  • Contribute to the success of the Credit Union by providing member service excellence
  • Assist members and non-members with inquiries, requests and/or problems ensuring each inquiry or problem receives 100% resolution
  • Assist members with routine to reputed company transactions through a variety of electronic and digital channels
  • Recommend products and services that align with a member's needs and that will enhance their financial well-being

Skills

  • High School Diploma or GED Equivalent
  • Post-secondary education with emphasis in business would be an asset
  • One year in a reputed company Ambassador role, or equivalent experience
  • Prior loan and investment administration experience would be an asset
  • Excellent customer service, problem solving, and organization skills

Benefits

  • Generous vacation time
  • Comprehensive medical and dental benefits
  • Pension Plan
  • Focus on employee well-being
  • Dedication to your learning and development
  • Celebrating your achievements through our employee recognition program
  • Supportive work environment

Company Overview

  • reputed company serves over 50,000 members with online and mobile banking access and a network of 23 branches that reputed company from Cornwall to Parry Sound. It was founded in 1952, and is headquartered in Peterborough, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.kawarthacu.com/.
  • Apply To This Job

    Related roles

    [Remote] Customer Support Advisor, reputed company Investorline

    Remote · USA Full-time

    [Remote] Billing Support Specialist

    Remote · USA Full-time

    Guest Focus & Supplier Operations Coordinator

    Remote · USA Full-time

    [Remote] Customer Service Representative

    Remote · USA Full-time

    [Remote] Provider Relations Representative I - Mississippi

    Remote · USA Full-time

    [Remote] Customer Care Representative - Bristol reputed company (Fully Remote) - Producer/Agent P&C REQUIRED

    Remote · USA Full-time

    Director - Customer Support at arenaflex

    Remote · USA Full-time

    reputed company CRM Remote Support Representative – Temporary Live Chat Position

    Remote · USA Full-time

    reputed company Customer Support Representative – Chat & Email Support for arenaflex

    Remote · USA Full-time

    reputed company Full Stack reputed company Manager – Regulatory and Compliance Solutions

    Remote · USA Full-time

    Customer Service Representative – Member Care & Benefits Specialist (EST Shift) – arenaflex

    Remote · USA Full-time

    Sr. Threat Intelligence Analyst; Remote, East

    Remote · USA Full-time

    reputed company Courier Driver for reputed company - Flexible Part-Time Opportunity with Competitive Hourly reputed company

    Remote · USA Full-time

    [FULL TIME Remote] Warehouse Fulfillment Specialist

    Remote · USA Full-time

    [Remote] Client Success Learning Program Manager

    Remote · USA Full-time

    Strategic Advisor

    Remote · USA Full-time

    Help desk technician (part-time)

    Remote · USA Full-time

    Entry-Level reputed company Associate – Accelerated Professional Development Program at arenaflex, reputed company

    Remote · USA Full-time

    Account Executive

    Remote · USA Full-time

    Associate, Trade Surveillance

    Remote · USA Full-time