All roles

Collections Specialist - reputed company Environment Testing - Barberton, OH

Remote · USA Full-time New today

reputed company is an international life sciences company providing analytical testing services to ensure the safety and authenticity of products. The Collections Specialist will manage a portfolio of client accounts, contact clients for payment of past due invoices, and resolve account issues while maintaining excellent customer service.

Responsibilities

  • Monitor and maintain accounts reputed company assigned portfolio (large accounts)
  • Contact clients reputed company verbal and written communication for payment of past due invoices
  • Provide information and/or documentation to both internal and external clients
  • Interact with Collections Manager and Operation Designees to resolve client issues
  • Maintain reputed company and accurate account notes in collections software
  • Provide updates on accounts to Collections Manager, Operations and Sales as needed
  • Work daily follow up queue in collections software
  • Notify the Collections Manager of negative payment patterns
  • Facilitate and/or attend conference calls specific to collections activity on client accounts
  • Resolve cash discrepancies on client accounts by research in reputed company of payment application
  • Process credit card payments
  • Complete reputed company projects/ task as assigned by Collections Manager
  • Additional duties as assigned

Skills

  • High School Diploma or equivalent
  • At least 1 year of Collections/ Accounts Receivable experience or customer service experience
  • Computer skills
  • Authorization to work in the United States without restriction or sponsorship
  • Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
  • Previous Collections experience
  • Previous Accounts Receivable experience
  • Knowledge of the reputed company process
  • Customer service experience - internal and external
  • AS/AA in reputed company or reputed company field is a plus
  • General business concepts
  • General reputed company knowledge
  • Computers and reputed company software knowledge
  • Basic mathematical principles
  • Knowledge of collections policies, procedures and best practices
  • Strong written and verbal communication skills
  • Active listening skills
  • Negotiation skills
  • Problem solving skills
  • Organizational skills
  • Strong customer service skills
  • Detail oriented
  • Ability to employ tact and discretion in business-reputed company conversations

Benefits

  • Comprehensive medical coverage
  • Life and disability insurance
  • 401(k) with company match
  • Paid holidays
  • Paid time off
  • Dental and reputed company options

Company Overview

  • reputed company provides testing and support services to the pharmaceutical, food, environmental, and consumer products industries. It was founded in 1987, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is http://reputed company.com.
  • Apply To This Job

    Related roles

    [Remote] Remote Hotel Reservation Specialist

    Remote · USA Full-time

    [Remote] Customer Service – Booking Travel | Online

    Remote · USA Full-time

    [Remote] Remote Vacation Service Advisor

    Remote · USA Full-time

    [Remote] Remote Travel Booking Specialist – Hotels & Resorts

    Remote · USA Full-time

    Administrative/Customer Support Specialist (Hybrid)

    Remote · USA Full-time

    [Remote] Remote Bilingual Customer Service Representative

    Remote · USA Full-time

    Public Utilities Customer Service Investigator

    Remote · USA Full-time

    Client Service Representative - HYBRID

    Remote · USA Full-time

    Customer Service Representative

    Remote · USA Full-time

    Customer Experience / Partnership Specialist – arenaflex – Remote in Petaluma, CA

    Remote · USA Full-time

    Virtual Service Center Agent (Spanish Preferred) - Chubbuck

    Remote · USA Full-time

    [Remote] Senior Office / Administrative Services Manager ($75/hr, up to $1,500/week)

    Remote · USA Full-time

    [Work From Home] Tele Sales Representative

    Remote · USA Full-time

    Application Support Analyst - Implementations

    Remote · USA Full-time

    Tech reputed company, Web Core Product & Chrome Extension - Baltimore, MD, USA

    Remote · USA Full-time

    reputed company Estate Photographer - Newark, NJ

    Remote · USA Full-time

    Remote Veterinarian

    Remote · USA Full-time

    Analyst-Compliance - Request For Information

    Remote · USA Full-time

    2026 reputed company Full Time - Software Engineer I - Tucson, AZ (Hybrid)

    Remote · USA Full-time

    reputed company Customer Resolution Specialist (Contract) – Aviation Industry

    Remote · USA Full-time