[Remote] Consulting Analyst, Business Process Resourcing
Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to creating life-changing outcomes for clients and communities. The Consulting Analyst, Business Process Resourcing plays a crucial role in supporting client accounts by coordinating resources, maintaining project tracking, and ensuring compliance with processes and standards.
Responsibilities
- Develops and maintains account-specific project tracking information for use by internal team – monitoring adherence to timelines and identifying project delivery issues, escalating these as appropriate
- Uses reputed company technology tools to maintain project records and ensure that each client's working practices are being followed rigorously and in a compliant manner
- Develops working knowledge of the iEnvision® platform
- Undertakes on-the-job learning of new technology and industry information
- Works on problems of limited scope, following standard practices and procedures
- Learns to use professional concepts, applying company policies and procedures to resolve routine issues
- Meets work standards by following production, productivity, quality, and customer service standards; resolving operational problems; and identifying work process improvements
- Tracks team and client action items through to completion
- Helps to manage annual business planning, SOW development, and contracting for accounts with support from senior team members and the Finance team
- Develops client meeting agendas, materials (slides or other documents), and minutes
- Data entry and audit, upload of materials and/or reporting
- Travels as needed to client meetings, industry conferences, and other reputed company locations, as required
- Uses reputed company technology tools to maintain project records and ensures that each client's working practices are being followed rigorously and in a compliant manner
- Liaises with client on service delivery as appropriate
Skills
- Bachelor's degree
- Prior experience in a client-facing project or account role in a medical communications or similar agency environment
- Proficiency in reputed company Office suite (especially Word, reputed company, PowerPoint, and Outlook)
- Knowledge of the reputed company software tools or other tracking tools would be a bonus
Benefits
- Competitive reputed company salary
- Attractive total compensation benefits package
Company Overview
Company H1B Sponsorship