[Remote] Junior Application Support Engineer

Note: The job is a remote job and is open to candidates in USA. Tradeweb is a global leader in electronic trading across asset classes. They are seeking a Junior Application Support Engineer to join their Application Support team, responsible for providing application level support for production incidents and collaborating with business and technology teams to resolve issues.

Responsibilities

• Provide day-to-day application level support for production incidents
• Work closely with business and technology teams to analyze and resolve issues on the platform
• Provide a consistently high-level of service to all customers, internal and external
• Develop new automation application tools and maintain existing automation tools

Skills

• Bachelor's Degree completed or relative work experience required
• 1+ years of experience in application/production support or a production engineering role
• Understanding of relational databases, preferably Oracle 19
• Knowledge of object-oriented programming, preferably Java and Perl
• Technical knowledge of Unix and Windows operating systems
• Demonstrated ability in scripting (python and bash) as well as Unix command tools
• Understanding of Apache Tomcat, Tomee and HTTP servers desired
• Strong organizational and problem-solving skills
• Good verbal and written communication skills
• Team player and detail oriented
• Ability to work in a fast-paced, often pressurized environment
• Must be willing to work some evenings or weekends for production code deployments and other support needs
• Continuous build and integration systems understanding (e.g. Bamboo, Gitlab CI/CD)
• Source control platforms
• Configuration management tool like Ansible

Benefits

• Health Insurance: Highly competitive medical, dental, and vision programs
• Hybrid Environment: Our employees have the flexibility of working in the office and from home.
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• This role will also be eligible to participate in Tradeweb’s discretionary bonus program.
• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks
• Paid Time Off and Parental Leave

Company Overview

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