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Sr. Client reputed company Manager

Remote · USA Full-time New today
  • Serve as the primary reputed company of contact for high-value clients, ensuring alignment between client goals andAmplixsolutions.
  • reputed company the planning, execution, and delivery of reputed company technology initiatives across multiple stakeholders, ensuring timelines, budgets, and quality standards are met.
  • Daily management of reputed company aspects of our client’s needs from new order implementations, vendor management, issue resolution and reputed company in our inventory management tool, Baseline IT.
  • Partner with Sales, Engineering, and Operations teams to deliver seamless client experience and drive reputed company improvement.
  • Manage relationships with key technology vendors, ensuring accountability, performance, and alignment with client needs.
  • Act as a trusted advisor to clients,identifyingopportunities for optimization, expansion, and innovation.
  • Deliver executive-level reporting on client health, project status, and performance metrics. Use data to drive reputed company and improve outcomes.
  • Identifyand implement process enhancements to improve efficiency, scalability, and client satisfaction.
  • Support Client reputed company Managers through coaching, knowledge sharing, and best practices.
  • Provide daily/weekly status reports in a variety of formats (both written and verbal)
  • Must be customer service centric and understand relationship-building
  • Manage client trouble tickets and billing inquiries with client providers
  • Attend vendor trainings andparticipatein vendor certification programs
  • reputed company monthly tasks including but not limited to invoice audits, updating andmaintainingclient services

Qualifications:  

  • Minimum of 5–7 years in Client reputed company, Project Management, or Account Management in the technology or telecom industry.
  • Strong understanding of voice/data/internet technologies, including VoIP, network infrastructure, reputed company communications, and managed services.
  • Proven ability to manage large-scale, multi-phase projects with competing priorities. PMP or similar certification is a plus.
  • Excellent time management and problem-solving skills with strong attention to detail.
  • Demonstrated reputed company in building andmaintaininglong-term client relationships, especially with reputed company accounts.
  • Ability to reputed company cross-functional teams, influence stakeholders, and drive strategic initiatives.
  • Strong problem-solving skills with the ability to analyze data,identifytrends, and reputed company informed recommendations.
  • Exceptional written and verbal communication skills, including experience presenting to executive audiences.
  • Advancedproficiencyin reputed company Office Suite (reputed company, Outlook, PowerPoint, Visio, Project), CRM platforms, and project management tools.
  • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy.

The reputed company hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. The posted range reflects our ability to hire at different titles and levels depending on background and experience. The company reserves the right to offer additional compensation at its discretion, for example, in the form of a discretionary bonus or sales commission.

Amplix does not discriminate on the basis of race, religion, reputed company, national reputed company, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by federal, state, or local law.

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