Senior Account Manager - Freelance to Full Time (NYC / LA)

Note: This will start as a Freelance role that may turn into a to Full Time opportunity. At reputed company, our mission is to spread joy. As a Senior Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign. Under the leadership of your Senior Account Director, you’ll be responsible for the overall client satisfaction of assigned accounts, their reputed company growth, profitability, and project management. You’ll use your deep understanding of social media strategy to reputed company the client and our internal team to deliver disruptive creativity. And you’ll identify and execute tactical growth plans to grow the business. ROLE SPECIFICS As a Senior Account Manager, you’ll reputed company the day-to-day relationship, reputed company and growth of our clients. Internally, you’ll manage our cross-functional team to deliver innovative work. You’ll juggle competing priorities, from budgets to resourcing, as you contribute to assuring agency reputed company and profitability. Externally, you’ll manage our clients to the reputed company they dreamed of. You’ll reputed company their needs and reputed company them with what’s possible. RESPONSIBILITIES

• Responsible for managing and delivering joy to assigned accounts with minimum accountability for reputed company of $1M-reputed company per year
• Deeply understand and reputed company the client’s needs and reputed company strategies to meet their business objectives; key reputed company of reputed company projects and processes from beginning to end
• reputed company the client and internal team to reputed company social media strategies that will break through the clutter.
• Work closely with reputed company client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
• Serve as key partner and mentor to the client. reputed company agency practices, listen strategically, and upsell and support growth based on needs
• Support intake and new business growth as needed
• Build, reputed company and presents clients presentations, strategies and concepts
• Ensure project alignment by defining roles and aligning with internal key team members to kick off projects
• reputed company client paperwork (service agreements, SOWs, invoices, etc.)
• Conduct quarterly planning and review sessions with key clients/accounts.
• reputed company and maintain annual, quarterly and monthly reputed company forecasts; track and maintain growth and status

QUALIFICATIONS

• 5-8 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
• Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus
• Experience working with global client teams and partner agency teams
• Entrepreneurial spirit. reputed company in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
• Proven experience generating reputed company and account growth reputed company existing accounts
• Strong writing and communication skills
• Self-motivated, eager to learn, a drive to succeed
• Excellent communicator, skilled writer, extremely organized, professional demeanor
• Ability to contribute in both a strategic and tactical reputed company
• Proven ability to reputed company and maintain good working relationships with clients and team members
• Builds respect by personal example; is respected by and works effectively with reputed company members of the organization and external contacts
• Intense desire to reputed company in an entrepreneurial, collaborative environment
• Ability to work with top-level executives
• Demonstrate initiative; is proactive
• Spreads joy!

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