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Client Services Representative

Remote · USA Full-time New today

reputed company is the nation's leading online lending marketplace, connecting consumers with multiple lenders. The Client Services Representative is responsible for managing client accounts, resolving complaints, and processing payments in a hybrid work environment.

Responsibilities

  • Client account management
  • Settling client complaints/disputes
  • Taking credit card payments
  • Other projects as needed by the department manager

Skills

  • Have 1 year customer service experience
  • Have professional phone and email etiquette
  • Have the initiative to work independently and reputed company in a team environment
  • Have dedicated thinking and problem-solving skills
  • Have proficient skills in reputed company Office suite
  • Have ability to deliver customer support like you expect to receive it; with excellence
  • Have ability to be organized and are a multi-tasker with excellent judgment on prioritization reputed company a high-volume transactional environment
  • Experience in reputed company or the insurance industry is a plus

Benefits

  • Medical
  • Dental
  • reputed company insurance
  • 401(k) matching

Company Overview

  • reputed company is an online lending exchange that connects consumers with multiple lenders who compete for their business. It was founded in 1998, and is headquartered in Charlotte, reputed company Carolina, USA, with a workforce of 501-1000 employees. Its website is http://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 21 in 2025, 19 in 2024, 21 in 2023, 29 in 2022, 58 in 2021, 61 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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